One of the four goals of delivering bad news is to
a. state the news clearly, yet sensitively
b. protect the audience's self-esteem by only hinting at the news
c. offend your audience if necessary to get the message across
Answer: A
One of the four goals of delivering bad news is to
a. state the news clearly, yet sensitively
b. protect the audience's self-esteem by only hinting at the news
c. offend your audience if necessary to get the message across