Archive for February 2017

A company that is socially responsible will most likely ________.

A company that is socially responsible will most likely ________.



A. do as little as possible to address social or environmental problems
B. undertake efforts to protect the society in which it functions
C. conform to regional, national, and international laws
D. follow basic ethical standards of behavior






Answer: B

Morton Enterprises manufactures electronic components used in automobiles. The firm is currently based in the U.S. but is planning to expand operations overseas. Morton's new manufacturing facilities in China and Bangladesh are scheduled to open in six months. HR and top executives are working together to revise the firm's code of ethics. Ten of Morton's American managers will be relocated overseas for at least three years to manage international operations alongside locally hired managers. Which of the following training topics would most likely prepare expatriate managers for handling ethics issues in China and Bangladesh?

Morton Enterprises manufactures electronic components used in automobiles. The firm is currently based in the U.S. but is planning to expand operations overseas. Morton's new manufacturing facilities in China and Bangladesh are scheduled to open in six months. HR and top executives are working together to revise the firm's code of ethics. Ten of Morton's American managers will be relocated overseas for at least three years to manage international operations alongside locally hired managers. Which of the following training topics would most likely prepare expatriate managers for handling ethics issues in China and Bangladesh?



A. multilingual contexts
B. local religious customs
C. local business practices
D. global marketing methods







Answer: C

Morton Enterprises manufactures electronic components used in automobiles. The firm is currently based in the U.S. but is planning to expand operations overseas. Morton's new manufacturing facilities in China and Bangladesh are scheduled to open in six months. HR and top executives are working together to revise the firm's code of ethics. Ten of Morton's American managers will be relocated overseas for at least three years to manage international operations alongside locally hired managers. Which of the following questions is most relevant to the current discussion about the firm's code of ethics?

Morton Enterprises manufactures electronic components used in automobiles. The firm is currently based in the U.S. but is planning to expand operations overseas. Morton's new manufacturing facilities in China and Bangladesh are scheduled to open in six months. HR and top executives are working together to revise the firm's code of ethics. Ten of Morton's American managers will be relocated overseas for at least three years to manage international operations alongside locally hired managers. Which of the following questions is most relevant to the current discussion about the firm's code of ethics?




A. Should the code of ethics be globally consistent or tailored to local contexts?
B. What should be addressed by the firm's code of ethics in order to comply with US laws?
C. Should home-country or host-country managers provide training on the firm's code of ethics.
D. What punishment is used by the firm's competitors when employees violate the code of ethics?





Answer: A

Jason completes company work at home on the weekends. He justifies taking office supplies home because of the company work he completes at home. Which ethical issue does this scenario relate to?

Jason completes company work at home on the weekends. He justifies taking office supplies home because of the company work he completes at home. Which ethical issue does this scenario relate to?






A. conflict of interest
B. honesty
C. confidentiality
D. secrecy






Answer: B

HR at APEX Designs, an international architectural firm, have noticed the following behaviors among employees lately. Which of the following would NOT be considered a problematic ethical situation at APEX?

HR at APEX Designs, an international architectural firm, have noticed the following behaviors among employees lately. Which of the following would NOT be considered a problematic ethical situation at APEX?



A. taking office supplies home for personal use
B. making personal calls during work time
C. padding company expense accounts
D. working excessive overtime






Answer: D

Sonya and Amber work together in the Hong Kong corporate office. Despite having similar backgrounds and education, they cannot agree on whether it is appropriate to offer bribes to Chinese officials for the purpose of expediting business transactions. Which ethical generalization does this most likely illustrate?

Sonya and Amber work together in the Hong Kong corporate office. Despite having similar backgrounds and education, they cannot agree on whether it is appropriate to offer bribes to Chinese officials for the purpose of expediting business transactions. Which ethical generalization does this most likely illustrate?



A. individuals have their personal belief systems
B. Culture has the strongest influence on personal ethics
C. Personal values rarely overlap with global business dealings
D. Society requires individuals to rationalize ethical inconsistencies







Answer: A

Three employees of Martin Enterprises have flown to China to meet a potential business partner. The three employees cannot agree about giving a gift to the potential partner. James, an American manager, believes that gift-giving is an ethical violation. Eun Hee, a South Korean manager, and Evan Lee, a Japanese manager, assert that gift-giving would be appropriate. This situation most likely illustrates which of the following statements?

Three employees of Martin Enterprises have flown to China to meet a potential business partner. The three employees cannot agree about giving a gift to the potential partner. James, an American manager, believes that gift-giving is an ethical violation. Eun Hee, a South Korean manager, and Evan Lee, a Japanese manager, assert that gift-giving would be appropriate. This situation most likely illustrates which of the following statements?



A. Personal and business ethics are often rationalized
B. Cultural similarities lead to common ethical beliefs
C. Belonging to a group is important in Asian culture
D. Individuals may not always be consistent with their beliefs





Answer: B

Mick has been padding his expense account on business trips. However, it seems fair to him because the company refuses to provide him with comp time despite long hours he works on these business trips. Which ethical generalization does this most likely illustrate?

Mick has been padding his expense account on business trips. However, it seems fair to him because the company refuses to provide him with comp time despite long hours he works on these business trips. Which ethical generalization does this most likely illustrate?




A. Individuals have their own belief systems
B. Individuals are typically consistent with their beliefs
C. Individuals can rationalize behavior in various circumstances
D. Individuals from the same cultural contexts have similar beliefs





Answer: C

According to the text, which of the following is NOT an ethical generalization?

According to the text, which of the following is NOT an ethical generalization?



A. Individuals have their own belief system about what is ethical and unethical
B. People from the same cultural backgrounds usually have similar ethics
C. National values have little influence on an individual's personal ethics
D. Circumstances cause individuals to deviate from their ethical beliefs






Answer: C

These are the 3 formal organizational dimensions a company might use to implement its plan for social responsibility.

These are the 3 formal organizational dimensions a company might use to implement its plan for social responsibility.



A. Environmental compliance, cultural compliance, philanthropic giving
B. Ethical compliance, environmental compliance, legal compliance
C. Cultural compliance, legal compliance, philanthropic giving
D. Legal compliance, ethical compliance, philanthropic giving






Answer: D

These 4 were the stances to social responsibility that was mentioned in the chapter.

These 4 were the stances to social responsibility that was mentioned in the chapter.



A. Offensive, reactive, obstructionists, accommodative
B. Proactive, obstructionists, offensive, reactive
C. Defensive, accommodative, proactive, obstructionists
D. Proactive, accommodative, offensive, defensive







Answer: C

What is the "oil curse"?

What is the "oil curse"?



A. The discovery of oil corrupts a country's leaders
B. Oil discovery causes a poor country to have increases in poverty and social problems
C. A poor country is overthrown after oil is discovered there
D. Oil is discovered by a country but it can't afford to pump it out of the ground





Answer: B

Which three phrases are used to characterize ethical behaviors in cross-cultural and international contexts?

Which three phrases are used to characterize ethical behaviors in cross-cultural and international contexts?



A. How an organization treats its employees, how employees treat each other, how employees treat the organization
B. How employees and the organization treat other economy agents, how employees treat the organization, how employees treat each other
C. How an organization treats its employees, how employees treat the organization, how employees and the organization treat other economy agents
D. How employees treat each other, how an organization treats its employees, how employees and the organization treat other economy agents






Answer: C

This law passed in 1977 to prohibit firms from bribing foreign government officials in order to influence actions or policies that would help them retain or gain business.

This law passed in 1977 to prohibit firms from bribing foreign government officials in order to influence actions or policies that would help them retain or gain business.



A. Foreign Corrupt Practices Act
B. Alien Tort Claims Act
C. Anti-Bribery Practices Act
D. International Anti-Bribery Act






Answer: A

Which three behaviors were examined in the section on the ethics in cross-cultural and international contexts?

Which three behaviors were examined in the section on the ethics in cross-cultural and international contexts?



A. behavior of the organization towards employees, the employees and the organization towards other economy agents, and how the economy agents treat the organization's employees
B. behavior of the employees towards the organization, the organization towards its employees, the employees and the organization towards other economy agents
C. behavior of the economy agents towards the organization's employees, the employees and the organization towards other economy agents, the employees towards the organization
D. behavior of the organization towards its' employees, the employees towards the organization, and the agents towards the organization's employees






Answer: B

Which of the following acts allows routine payments, regardless of amount, to be made to government officials to expedite normal commercial transactions?

Which of the following acts allows routine payments, regardless of amount, to be made to government officials to expedite normal commercial transactions?




A. The International Labor Organization Act
B. The Alien Tort Claims Act
C. The Foreign Corrupt Practice Act
D. The Bribery Act
E. The Anti-Bribery Convention of the Organization for Economic Cooperation and Development Act





Answer: C

What date did the major countries involved in the diamond trade as producers, traders, or consumers commence the Kimberly Process (names after the famed South African mining town) to halt trade in conflict diamonds?

What date did the major countries involved in the diamond trade as producers, traders, or consumers commence the Kimberly Process (names after the famed South African mining town) to halt trade in conflict diamonds?




A. 1999
B. 2000
C. 2001
D. 2002
E. 2003





Answer: B

What is a corporate social audit?

What is a corporate social audit?



A. An international rating of social development for corporations
B. A list of recommendations to improve corporate social responsibility
C. An analysis of the effectiveness of the firm's social performance
D. A list of clearly defined social goals for a firm
E. A measurement of how well an organization is achieving its social goals







Answer: C

According to Dutch CSR experts, who are the three main groups in the formation of corporate social responsibility policies?

According to Dutch CSR experts, who are the three main groups in the formation of corporate social responsibility policies?



A. Profit, loss, and ROI
B. The state, the market, and civil society
C. The state, the stakeholders, and the board of directors
D. The host nation, the outsourcing nation, and the product line
E. Stakeholders, shareholders, and consumers






Answer: B

When considering corporate social responsibility, most countries and organizations use a triple bottom line that includes fulfilling their economic mission, protecting the natural environment, and _____.

When considering corporate social responsibility, most countries and organizations use a triple bottom line that includes fulfilling their economic mission, protecting the natural environment, and _____.




A. maximizing return on investment
B. increasing the economic mission of the organization
C. setting up natural preservers in undeveloped areas
D. enhancing the general welfare of society
E. resolving ethical dilemmas



Answer: D



Which of the following best describes ecotourism?

Which of the following best describes ecotourism?




A. Housing local but rare wildlife, such as the panda bear, in a sustainable environment.
B. Building tent villages instead of large hotels in the Botswana region for tourists on safari.
C. Providing food to wild animals to attract them and entice them to get closer to tourists.
D. Environmentally responsible travel to natural areas, in order to enjoy and appreciate nature.
E. Travel to undeveloped areas of the world that can benefit from the tourism industry.







Answer: D

Which of the following is one of the reasons diamonds from certain areas are termed "conflict diamonds"?

Which of the following is one of the reasons diamonds from certain areas are termed "conflict diamonds"?




A. Corporations from other countries send people in to steal the diamonds for them.
B. Countries fight over the right to mine them.
C. Countries that own these diamonds do not sell them to public buyers.
D. Smugglers are ruining the honest trade of these diamonds.
E. Smugglers use the money from the sale of the diamonds to finance civil wars.







Answer: E

Which of the following is a trend that produced bad publicity for Nestle?

Which of the following is a trend that produced bad publicity for Nestle?



A. Purchasing products with strong pesticides
B. Paying too much for produce from other countries
C. Dealing with suppliers that use child labor
D. Using inferior products from out of the country
E. Employing illegal immigrants to work in the factories






Answer: C

Based on the investigation, which of the following was found to be the reason for the bad decisions that led the Deepwater Horizon explosion?

Based on the investigation, which of the following was found to be the reason for the bad decisions that led the Deepwater Horizon explosion?



A. Faulty equipment from the supplier
B. Working to train new employees
C. Changes to promote safety
D. Worry about controlling costs
E> Poor safety measures in place









Answer: D

What is the general purpose for "back translation"?

What is the general purpose for "back translation"?




A. A reverse translation method
B. A U.S. CIA method of obtaining hidden meanings in a phrase or sentence
C. Translating a phrase or sentence in the exact reverse order
D. A way to assure oneself that a translated phrase is correct when translated back into the original language.
E. A standard translation method of the International Translation Association







Answer: D

In a culture in which people value material possessions, money, and assertiveness, where would you place them and on what Hofstede dimension?

In a culture in which people value material possessions, money, and assertiveness, where would you place them and on what Hofstede dimension?




A. High on the Power Orientation dimension
B. High (aggressive) on the Goal Orientation dimension
C. High (short-term outlook) on the Time Orientation dimension
D. Low (passive) on the Goal Orientation dimension
E. Low (individualism) on the Social Orientation dimension





Answer: B

According the Geert Hofstede, a country culture that communicates that "the whole is more important than the parts", i.e. the organization is more important than the employees, would tend to have a ________.

According the Geert Hofstede, a country culture that communicates that "the whole is more important than the parts", i.e. the organization is more important than the employees, would tend to have a ________.



A. high uncertainty avoidance
B. high uncertainty orientation
C high individualistic social orientation
D. low power orientation
E. high collectivist social orientation







Answer: E

The country that Extech Corp. has decided to enter is one in which long-term relationships, cultural clues, and understanding and emotions are important in doing business. This country's approach would be best described as _________.

The country that Extech Corp. has decided to enter is one in which long-term relationships, cultural clues, and understanding and emotions are important in doing business. This country's approach would be best described as _________.



A. aggressive culture
B. high-context culture
C. low-context culture
D. cluster culture
E. interpersonal culture






Answer: B

What is meant by the term "lingua franca," which is used in international business?

What is meant by the term "lingua franca," which is used in international business?




A. The predominant language used in international business
B. A business language taught in graduate schools
C. Latin used in international business in the Middle Ages
D. The favorite language used in a particular country
E. The French language used in international business







Answer: A

Cathy is a native English speaker. Which of the following is a disadvantage to her in communicating with international business associates?

Cathy is a native English speaker. Which of the following is a disadvantage to her in communicating with international business associates?



A. Canadian English is difficult to learn because of its French influence.
B. English speakers feel little need to learn a second language.
C. French is the lingua franca of international business.
D. English has many dialects, so she must learn them all.
E. Spanish is the lingua franca of international business.



Answer: B






The Hungry Cow, a chain of American fast-food restaurants, has recently experienced a great deal of domestic growth. Now its managers are trying to decide whether to expand the company into China to tap into a brand-new market. Which of the following would indicate that The Hungry Cow should NOT expand into China?

The Hungry Cow, a chain of American fast-food restaurants, has recently experienced a great deal of domestic growth. Now its managers are trying to decide whether to expand the company into China to tap into a brand-new market. Which of the following would indicate that The Hungry Cow should NOT expand into China?




A. When choosing a restaurant, Chinese consumers seek benefits beyond simple food quality.
B. Studies show that modern Chinese consumers are more likely than previous generations to dine outside the home.
C. Expanding in to every market within China would require more resources than The Hungry Cow has at its disposal.
D. Chinese authorities impose lengthy delays on businesses seeking food licenses and often deny those licenses completely.
E. An American fast food chain found that the time to recoup its investments in China was the same whether the franchise model or the corporate chain store model was used.








Answer: D

The Hungry Cow, a chain of American fast-food restaurants, has recently experienced a great deal of domestic growth. Now its managers are trying to decide whether to expand the company into China to tap into a brand-new market. Which of the following would indicate that this is a good decision?

The Hungry Cow, a chain of American fast-food restaurants, has recently experienced a great deal of domestic growth. Now its managers are trying to decide whether to expand the company into China to tap into a brand-new market. Which of the following would indicate that this is a good decision?





A. Chinese companies tend not to pursue the franchise option when attempting to expand into other countries.
B. Even global brands typically choose to tailor their offerings according to the tastes of consumers in different countries.
C. The Hungry Cow's research indicates that reaching new customers in domestic markets will be more expensive than doing so in emerging markets.
D. The Big Bite Burger has a higher selling price than other items on The Hungry Cow's menu, but it is not the most profitable item because of the cost of its ingredients.
E. Changes in exchange rates can affect the value of sales made in different countries





Answer: C

A multinational corporation wants to hire the most qualified worker for one of its branches in India, but it is concerned that her hiring will hurt morale because of her low social status. Which of the following is the basis of the corporation's concern?

A multinational corporation wants to hire the most qualified worker for one of its branches in India, but it is concerned that her hiring will hurt morale because of her low social status. Which of the following is the basis of the corporation's concern?



A. Indian culture values the status quo.
B. Indian culture is highly stratified
C. Indian culture is materialistic
D. Indian culture is deeply religious
E. Indian culture is sexist








Answer: B

Which of the following is NOT a characteristic of culture?

Which of the following is NOT a characteristic of culture?




A. Culture is shared
B. Culture reflects learned behavior
C. Elements of culture are interrelated
D. Culture is adaptive
E. Culture is unchanging and immutable







Answer: E

On the fourth of July in the US, most citizens have a cookout and attend a fireworks show or do fireworks at home. This is an example of which of the following characteristics of culture?

On the fourth of July in the US, most citizens have a cookout and attend a fireworks show or do fireworks at home. This is an example of which of the following characteristics of culture?





A. Adaptive
B. Shared
C. Intergenerational
D. Interrelated
E. Learned








Answer: B

Which of the following BEST illustrates the difference between the Japanese negotiating style and the Latin American negotiating style.

Which of the following BEST illustrates the difference between the Japanese negotiating style and the Latin American negotiating style.



A. Japanese negotiators are likely to make subtle power plays; Latin American negotiators are likely to exploit weaknesses.
B. Japanese negotiators are demonstrative; Latin American negotiators are quite and hide emotions.
C. Japanese negotiators make impulsive decisions; Latin American negotiators make deliberate decisions.
D. Japanese negotiators are argumentative; Latin American negotiators are quiet when they have the upper hand.
E. Japanese negotiators are likely to exploit weaknesses; Latin American negotiators are likely to make subtle power plays.






Answer: A

Which of the following BEST describes the difference between the way a person from an Anglo country would define family and the way a person from an Arab country would define family?

Which of the following BEST describes the difference between the way a person from an Anglo country would define family and the way a person from an Arab country would define family?



A. A person from an Anglo country would likely include only parents and siblings; a person from an Arab country would likely include cousins, uncles, and in-laws as well.
B. A person from an Anglo country would likely include friends as well as blood relatives; a person from an Arab country would likely include only blood relatives.
C. A person from an Anglo country would include only a spouse and children; a person from an Arab country would likely include all blood relatives.
D. A person from an Anglo country would likely include parents, siblings, cousins, uncles, and in-laws; a person from an Arab country would likely include only blood relatives.
E. A person from an Anglo country would likely include only blood relatives; a person from an Arab country would likely include friends as well.





Answer: A

Which of the following BEST describes a high-context culture?

Which of the following BEST describes a high-context culture?



A. Spoken words are more important than the context in which the conversation occurs.
B. The context of the conversation is just as important as the words actually spoken.
C. Words used by the speaker explicitly convey the speaker's message to the listener.
D. There is less value place don interpersonal relationships.
E. There is more importance in places on specific terms of transactions.







Answer: B

Which of the following identifies the BEST explanation of a greenfield investment?

Which of the following identifies the BEST explanation of a greenfield investment?




A. A new investment in an established market
B. A new investment in an emerging market
C. A new investment in a cultural cluster group of countries
D. A new investment in a foreign country
E. A new investment with a foreign firm






Answer: D

Although the United States uses English predominately, many Americans speak Spanish. Which of the following does this indicate about the United States?

Although the United States uses English predominately, many Americans speak Spanish. Which of the following does this indicate about the United States?



A. It is in transition.
B. It is completely homogeneous.
C. It is somewhat heterogeneous.
D. It is indeterminate.
E. Its values are unstable.






Answer: C

Which the following BEST describes the difference between a highly stratified country and a less socially stratified country?

Which the following BEST describes the difference between a highly stratified country and a less socially stratified country?





A. A person in a highly socially stratified country would be offended to work alongside someone from a lower stratum; a person in a less socially stratified country would likely not be aware of such distinctions.
B. A person in a highly socially stratified country would be unlikely to notice a person of a lower stratum in the workplace;a person in a less socially stratified country would be offended at the presence of someone from a lower social stratum.
C. A person in a highly socially stratified country would be offended to learn that a coworker earned a large bonus; a person in a less socially stratified country would be happy for his coworker's success.
D. A person in a highly socially stratified country would be less likely to drop out of school; a person in a less socially stratified country would be more likely to drop out of school.
E. A person in a highly socially stratified country would likely associate with a workplace subordinate at home; a person in a less socially stratified country would be unlikely to associate with a coworker outside the workplace.







Answer: A

Country X has 14 official languages and nearly 2,000 dialects. Which of the following is most likely a true statement?

Country X has 14 official languages and nearly 2,000 dialects. Which of the following is most likely a true statement? 




A) Nonverbal communication is unlikely to be very effective in Country X.
B) Income and value differences exist among the citizens of Country X.
C) MNEs should avoid Country X due to costly adaptation needs.
D) Nationhood is the defining factor of the society in Country X.





Answer: B

Why did the producers of the The Apprentice have problems selling the Japanese version of the show to Japanese TV networks?

Why did the producers of the The Apprentice have problems selling the Japanese version of the show to Japanese TV networks? 



A) Public humiliation is avoided in the Japanese culture.
B) Japanese networks were offended by the show's language.
C) Backtranslation tools were unavailable to the Japanese producers.
D) The Japanese political system supports the concept of lifetime employment






Answer: A

What is the first step in acculturation?

What is the first step in acculturation? 



A) cultural conversion
B) cross-cultural literacy
C) self-reference criterion
D) language training







Answer: B

In cultures characterized by ________, people at all levels in a firm accept the decision of those above them because of the implicit belief that higher-level positions carry the right to make decisions.

In cultures characterized by ________, people at all levels in a firm accept the decision of those above them because of the implicit belief that higher-level positions carry the right to make decisions. 




A) power respect
B) power tolerance
C) uncertainty avoidance
D) passive goal behavior






Answer: A
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