Due to a family emergency, you will be unable to fulfill your contract to cater for a client's upcoming party. The event is several weeks away, but you know that the client will not be able to reschedule it. When you contact your client to share this news, you should __________.
A. not include an apology, since this emergency was beyond your control
B. tell the client that you will contact other catering companies to see if they can take over the job
C. inform them that you will be happy to cater the event if they reschedule it
D. wait a few days before actually canceling to try and soften the blow
Answer: B
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