In which of the following situations should the indirect organizational method be avoided?
A. in a message telling an employee that his approved vacation must be rescheduled due to an emergency in the office that will require his presence
B. in a message informing a customer that her faulty product cannot be replaced due to a shortage of stock
C. in a message informing a client that, due to an unexpected personal situation, a company will not be able to meet a deadline
D. in a message communicating the recall of a particular model of car seat because of a defective latch
Answer: D