Which of the following is not true of business etiquette?
a. Business etiquette is the practice of polite and appropriate behavior in the business setting.
b. Business etiquette is concerned with the interactions between people.
c. Business etiquette is concerned with rituals.
d. Every company and country has its own rules about business etiquette.
e. Business etiquette differs from social etiquette.
Answer: c. Business etiquette is concerned with rituals.