The opening sentence, "Although your store policy is to offer a refund within seven days, I am seeking a refund for an item I purchased nine days ago" is ineffective for a persuasive claim because it
a. depends on the credibility of the reader.
b. relies on the rhetorical attention-getting approach.
c. uses an indirect organizational plan.
d. offers a ready excuse for denying the claim.
e. does not offer sufficient supporting evidence.
Answer: offers a ready excuse for denying the claim.