Which of the following is a good statement in the final paragraph that motivates the reader to take some action?
a. If you want to try our product, please call us today.
b. Act now! Time is running out!
c. Why not try this computer software for days and let us know what you think?
d. Because quantities are limited, return the enclosed order card by September to ensure that you receive this unusual poster.
e. I hope that you are interested in this product.
Answer: Because quantities are limited, return the enclosed order card by September to ensure that you receive this unusual poster.
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- Which of the following is not a good way to improve your listening skills?
- The following are all ways to improve listening skills except
- Which of the following is not a good way to involve yourself in the presentation?
- A way to give the speaker your undivided attention is to
- The least developed of the four verbal communications skills is
- Listening is
- Interviewing a job candidate is an example of an interaction in the
- Which one of the following is not true about the personal zone?
- An example of interaction in the personal zone is
- If you are part of a large audience, the speaker on stage is considered in the _____ zone.
- If you and a close colleague are visiting during a coffee break, you are probably in each other's _____ zone.
- If your supervisors pat you on the back from time to time, they are entering your _____ zone.
- Which statement does not accurately describe voice qualities?
- Touching behavior is
- If your supervisor pats you on the back, he or she is entering your _____ zone.
- Which statement does not accurately describe voice qualities?
- All of the following are examples of nonverbal messages except
- All statements about nonverbal messages are true except:
- What nonverbal message would one tend to communicate by leaning slightly toward the person with whom he or she is communicating?
- The most expressive part of the body is the
- A classic study by Mehrabian found that _____ percent of the meaning communicated by most messages comes from the verbal portion.
- Which of the following correctly describes an aspect of body movement as nonverbal communication?
- According to management guru Peter Drucker, "the most important thing in communication is to hear . . ."
- Which of the following correctly describes an aspect of body movement as nonverbal communication?
- Receiving and sending text messages in real time is