Which of the following situations would not be classified as an attempt to sell an idea?
a. An automobile manufacturer writes a letter persuading its retailers to carry more vehicles with sunroofs.
b. A construction company tries to persuade its workers to follow a new safety rule.
c. A student writes letters to homeowners to convince them to vote for a new recycling bill.
d. An employee recommends a flextime schedule so that employees can have some input about when to report to work.
e. A customer requests reimbursement for a defective product.
Answer: A customer requests reimbursement for a defective product.