Which sentence is the most acceptable for a claim letter?
a. I am disgusted at the way your dry-cleaning service cheated me out of $ yesterday.
b. I delivered my clothes to the Spiffy laundry by noon. Although your store charged me the extra $ for the same-day pickup, you failed to have my clothes ready until the next evening.
c. The film I left at 9 a.m. on March was not ready in one hour, as promised by Fast Film.
d. You should be ashamed of your deceptive advertising for computerized help programs.
e. What type of company is yours to charge an outrageous late fee for returning videos two hours after the deadline?
Answer: The film I left at 9 a.m. on March was not ready in one hour, as promised by Fast Film.