One way to avoid telephone tag is to
a. put a smile in your voice as you place your call.
b. turn your cell phone off when you are in a public area.
c. schedule your calls when the person is likely to be available.
d. check your messages every day and return calls promptly.
e. use voice mail as a substitute for answering your phone.
Answer: c. schedule your calls when the person is likely to be available.