What is cold calling?
Answer: Calling others out of the blue in order to make appointments
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- Which of the following is not a good way to improve your listening skills?
- The following are all ways to improve listening skills except
- Which of the following is not a good way to involve yourself in the presentation?
- A way to give the speaker your undivided attention is to
- The least developed of the four verbal communications skills is
- Listening is
- Interviewing a job candidate is an example of an interaction in the
- Which one of the following is not true about the personal zone?
- An example of interaction in the personal zone is
- If you are part of a large audience, the speaker on stage is considered in the _____ zone.
- If you and a close colleague are visiting during a coffee break, you are probably in each other's _____ zone.
- If your supervisors pat you on the back from time to time, they are entering your _____ zone.
- Which statement does not accurately describe voice qualities?
- Touching behavior is
- If your supervisor pats you on the back, he or she is entering your _____ zone.
- Which statement does not accurately describe voice qualities?
- All of the following are examples of nonverbal messages except
- All statements about nonverbal messages are true except:
- What nonverbal message would one tend to communicate by leaning slightly toward the person with whom he or she is communicating?
- The most expressive part of the body is the
- A classic study by Mehrabian found that _____ percent of the meaning communicated by most messages comes from the verbal portion.
- Which of the following correctly describes an aspect of body movement as nonverbal communication?
- According to management guru Peter Drucker, "the most important thing in communication is to hear . . ."
- Which of the following correctly describes an aspect of body movement as nonverbal communication?
- Receiving and sending text messages in real time is