Your manager asks you to take his place at a monthly industry dinner Tuesday evening, but your in-laws arrive that night. You write a note refusing this request for
a. a routine favor and use the direct organizational plan.
b. a significant favor and use the indirect organizational plan.
c. a claim and use the indirect organizational plan.
d. an idea and use the direct organizational plan.
e. an adjustment request and use the direct organizational plan.
Answer: a routine favor and use the direct organizational plan.