Businesses must first be responsible for their:
employees.
consumers.
community.
owners.
suppliers.
Answer: owners
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GB101
- _____ is a comprehensive set of environmental standards that encourage companies to conduct business in a cleaner, safer, and less wasteful way.
- When managing a supply chain, after all, materials have been procured and their use determined, managers must then consider the _____ or the sequence of operations through which a product must pass.
- _____ inventory includes those products that are ready for sale.
- Connecting and integrating all parties or members of the distribution system in order to satisfy customers is called:
- _____ are organizations that deal with products of a lesser magnitude than do project organizations; their products are not necessarily unique but possess a significant number of differences.
- _____ is making products to meet a particular customer's needs or wants.
- Most goods are manufactured _____ purchase and most services are performed _____ purchase.
- _____ are resources such as labour, money, materials, and energy that are converted into goods, services, and ideas.
- The term ______ is used to describe those processes used in the making of both tangible and intangible products.
- The development and administration of the activities involved in transforming resources into goods and services are known as _____.
- The _____ is an informal channel of communication, separate from management's formal, official communication channels.
- A _____ is a group of employees responsible for an entire work process or segment that delivers a product to an internal or external customer. It is designed to give employees a feeling of "ownership" of a whole job.
- The _____ organizational structure has direct lines of authority that extend from the top manager to employees at the lowest level of the organization.
- Organizations with more layers are ____ and have ___ spans of management.
- In a centralized organization, authority:
- Primo Printers, a manufacturer and seller of printers in Atlanta, Georgia, is organized into three departments: Laser Printers, Ink Jet Printers, and Dot-Matrix Printers. Identify the method of departmentalization used at Primo.
- Akme Inc. is organized into Marketing, Finance, Human Resources Production, and Logistics departments. Akme has adopted _____ departmentalization.
- The division of labour into small, specific tasks and the assignment of employees to do a single task is known as _____.
- A(n) _____ is a visual display of the organizational structure, lines of authority (chain of command), staff relationships, permanent committee arrangements, and lines of communication.
- _____ refers to a firm's shared values, beliefs, traditions, philosophies, rules, and role models for behaviour.
- ____ refers to the building of relationships and sharing of information with colleagues who can help managers achieve the items on their agendas.
- Which of the following is the first step in the decision-making process?
- ______ refer to the ability to identify relevant issues and recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation.
- _____ leaders make all the decisions and then tell employees what must be done and how to do it.
- _______ develop and administer the activities involved in transforming resources into goods, services, and ideas ready for the marketplace.