Listening is

Listening is a. a passive process of perceiving a sound. b. a culturally-sensitive process of interpretation. c. sound waves striking the eardrum. d....

An example of interaction in the personal zone is

An example of interaction in the personal zone is a. staff meetings. b. conversation with close friends. c. presentation to a large audience. d. shaking...

Touching behavior is

Touching behavior is a. not consistent from culture to culture. b. expected in the social zone. c. common among Asian businesspeople. d. inappropriate...

Receiving and sending text messages in real time is

Receiving and sending text messages in real time is a. e-mailing. b. instant messaging. c. blogging. d. using AlphBet messages. e. notebooking. Answer: instant...

Use a written communication medium if

Use a written communication medium if a. it requires an audience of one. b. it contains complex, detailed, or lengthy content. c. it involves fact-based...

Use an e-mail if

Use an e-mail if a. a message will benefit from visual, verbal, and nonverbal cues. b. it will benefit from a less-formal environment. c. a message...

International communication can be destroyed by

International communication can be destroyed by a. accepting cultural diversity. b. ethnocentrism. c. technological advances. d. ethical standards. e....

Ethnocentrism is

Ethnocentrism is a. the acceptance of cultural diversity. b. belief in the superiority of your own culture. c. a tendency toward centrally-controlled...

Benefits of team writing include all but

Benefits of team writing include all but a. developing and practicing techniques that will help you with your own writing. b. realizing you are not...

The most common problem of team writing is

The most common problem of team writing is a. sloppy format. b. lack of organization. c. multiple voices. d. lack of depth. e. too much informality. Answer: multiple...

Groupthink is caused by

Groupthink is caused by a. pressure to show immediate results. b. an overemphasis on unity that stifles information flow. c. requiring decisions to...

Which statement correctly describes teams?

Which statement correctly describes teams? a. Teamwork usually produces lower-quality output than individual work. b. Conflict about issues should...

Which of the following is a concrete word?

Which of the following is a concrete word? a. memorandum b. communication c. thoughts d. vision e. idea Answer: memorandu...

Which of the following is an abstract word?

Which of the following is an abstract word? a. automobile b. SUV c. recreational vehicle d. transportation e. golf cart Answer: transporta...

An example of a euphemism expression is

An example of a euphemism expression is a. e-commerce. b. nonwinner. c. flame. d. sweet. e. bounce. Answer: nonwinne...

Which sentence does not contain slang or jargon?

Which sentence does not contain slang or jargon? a. The top brass decided to discontinue the experimental training program. b. His threads are really...

Which statement about jargon is correct?

Which statement about jargon is correct? a. An example of jargon is using crib as a place of residence. b. An example of jargon is using dis for disrespect. c....

An example of a slang expression is

An example of a slang expression is a. stoked—happy or excited b. FAQ—frequently asked questions c. died—croaked d. lazy—unmotivated e. pica—print...

Which of the following best describes jargon?

Which of the following best describes jargon? a. a fad expression that is short-lived b. a polite expression that is used to soften the impact of...

The literal meaning of a word is

The literal meaning of a word is a. the polarized meaning. b. the connotative meaning. c. the concrete meaning. d. the abstract meaning. e. the denotative...

Identify an example of an oral medium.

Identify an example of an oral medium. a. press release b. hand gesture c. e-mail d. facial expression e. press conference Answer: press c...

All of the following are examples of filters except

All of the following are examples of filters except a. personality. b. culture. c. recipient's mood. d. communication medium. e. individual experience. Answer: communication...

Which is an example of an internal stimulus?

Which is an example of an internal stimulus? a. You read a memo from your supervisor requesting sales figures for the past five years. b. While photocopying...