The Golden Rules of office behavior include all but
a. refilling the copy paper holder when completing a job.
b. eating and drinking quietly while...
Cubicle courtesy includes all the following except
Cubicle courtesy includes all the following except
a. always knocking or asking permission to enter.
b. calling or walking over rather than raising...
When giving business gifts in Japan,
When giving business gifts in Japan,
a. give nothing too large and too extravagant or too small and cheap.
b. give gifts with prominent American brand...
Which of the following is not a consideration to determine if a gift is appropriate?
Which of the following is not a consideration to determine if a gift is appropriate?
a. The gift should be impersonal.
b. The gift should reflect...
Dining etiquette includes all the following except:
Dining etiquette includes all the following except:
a. Take the guest to a top restaurant to reflect highly on your organization.
b. The more important...
Which of the following statements about introductions is not true?
Which of the following statements about introductions is not true?
a. In a business situation, offer your card only at the end of the encounter.
b....
The best way to end a thank-you note to an interviewer is to
The best way to end a thank-you note to an interviewer is to
a. confidently but tactfully ask when a decision will be made about filling the open...
To build credibility in a thank-you note to an interviewer, you should
To build credibility in a thank-you note to an interviewer, you should
a. offer a concrete suggestion for improving some aspect of the job or the...
Post-interview tasks include all of the following except
Post-interview tasks include all of the following except
a. a self-appraisal of your performance.
b. a review of your resume.
c. an evaluation of...
When you appraise your performance after an interview, you should not
When you appraise your performance after an interview, you should not
a. evaluate your responses to questions and consider more effective answers,...
Which of the following is not typically evaluated by the interviewer?
Which of the following is not typically evaluated by the interviewer?
a. education and experience
b. mental qualities
c. physical qualities
d. manner...
Listening ability would be considered an example of
Listening ability would be considered an example of
a. education and experience.
b. mental qualities.
c. manner and personal traits.
d. appearance.
e....
Interviewers typically evaluate job candidates on the basis of education and experience, mental qualities, and appearance, plus
Interviewers typically evaluate job candidates on the basis of education and experience, mental qualities, and appearance, plus
a. depth of research...
Which of the following statements about the purpose of a thank-you note after an interview is accurate?
Which of the following statements about the purpose of a thank-you note after an interview is accurate?
a. The note usually has a direct influence...
Preparation for the interview includes all the following except
Preparation for the interview includes all the following except
a. being ready to answer all questions as honestly as you can.
b. remembering you...
Conducting yourself appropriately during an interview includes
Conducting yourself appropriately during an interview includes
a. responding to tricky questions with a yes or no.
b. keeping your hands, purse, or...
If you are asked about your salary expectations, your best tactic is to
If you are asked about your salary expectations, your best tactic is to
a. give the exact salary amount that you expect to receive.
b. quote a figure...
When shown into the interview room, do all of the following except
When shown into the interview room, do all of the following except
a. greet the interviewer by his or her first name.
b. greet the interviewer with...
During an interview, it is not appropriate for the interviewee to ask:
During an interview, it is not appropriate for the interviewee to ask:
a. How is an employee evaluated and promoted?
b. What types of training are...
Which of the following is an appropriate guideline for dressing and grooming in preparation for a job interview?
Which of the following is an appropriate guideline for dressing and grooming in preparation for a job interview?
a. Women should wear the latest fashions...
The most effective strategy for making a good impression is to
The most effective strategy for making a good impression is to
a. pay attention to dress, grooming, and posture.
b. make a fashion statement with...
Reputable information about an organization's salary schedule can be found in all sources except
Reputable information about an organization's salary schedule can be found in all sources except
a. classified ads.
b. College Career Services.
c....
Which of the following questions should not be asked in an interview?
Which of the following questions should not be asked in an interview?
a. To whom will I report?
b. How is an employee evaluated and promoted?
c. What...
If the interviewer simulates a stressful situation by constantly interrupting you or appearing doubtful when you answer questions, you should
If the interviewer simulates a stressful situation by constantly interrupting you or appearing doubtful when you answer questions, you should
a. demonstrate...
Which of the following is not a way to prepare for a job interview?
Which of the following is not a way to prepare for a job interview?
a. reading current business periodicals
b. studying the company's annual report
c....
You have done a thorough job of researching the potential employer's situation prior to your interview. During the actual interview, you should
You have done a thorough job of researching the potential employer's situation prior to your interview. During the actual interview, you should
a....
Which of the following is not true?
Which of the following is not true?
a. One or more employment interviews are conducted by 95 percent of all employers before extending a job offer.
b....
Which of the following would be the most suitable statement to include in the body of an application letter?
Which of the following would be the most suitable statement to include in the body of an application letter?
a. I can effectively supervise people.
b....
The opening paragraph of a solicited application letter should be all of the following except:
The opening paragraph of a solicited application letter should be all of the following except:
a. It should be straightforward.
b. It should identify...
Which of these is not a sound guideline for addressing a letter of application?
Which of these is not a sound guideline for addressing a letter of application?
a. Address your letter to an individual rather than an organization.
b....
A cover letter is like what type of letter?
A cover letter is like what type of letter?
a. request
b. good news
c. collection
d. goodwill
e. sales
Answer: e. sales&nbs...
When responding to a job opening via e-mail, you should
When responding to a job opening via e-mail, you should
a. send a fully-formatted resume.
b. offer to send your resume as a text file.
c. insert keywords...
For an electronic resume, you should replace bullets with
For an electronic resume, you should replace bullets with
a. periods.
b. equal signs.
c. carets.
d. hyphens.
e. asterisks.
Answer: e. aste...
Which of the following is a valid guideline for formatting an electronic resume?
Which of the following is a valid guideline for formatting an electronic resume?
a. Use a variety of typefaces.
b. Use spaces instead of tabs to indent...
What is the most important part of speech in electronic resumes?
What is the most important part of speech in electronic resumes?
a. nouns
b. verbs
c. adjectives
d. prepositions
e. adverbs
Answer: a. no...
Which of the following is not a benefit of electronic resumes?
Which of the following is not a benefit of electronic resumes?
a. A computer can perform a restricted key word screening which can lead to a direct...
Which of these is not a benefit of an electronic resume?
Which of these is not a benefit of an electronic resume?
a. The job seeker's resume is available to multiple employers.
b. The job seeker may be...
The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic resume is to
The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic resume is to
a. concisely and honestly...
Which of the following characteristics or qualifications should not be listed on a resume?
Which of the following characteristics or qualifications should not be listed on a resume?
a. marital status
b. fluency in a second language
c. special...
Which of the following statements about references for a resume is accurate?
Which of the following statements about references for a resume is accurate?
a. Using a professor's name without permission is acceptable because...
All of the following are good words to make your work experience come alive except
All of the following are good words to make your work experience come alive except
a. coordinated.
b. endeavored.
c. negotiated.
d. presented.
e....
If you have little or no work experience, you should
If you have little or no work experience, you should
a. list the experience section first.
b. show how the skills you developed by participating in...
Of the following job descriptions on a resume, which does not begin with an action verb?
Of the following job descriptions on a resume, which does not begin with an action verb?
a. Created customer databases with complex queries.
b. Maintained...
Which word would be most effective in a resume?
Which word would be most effective in a resume?
a. attempted
b. endeavored
c. hoped
d. developed
e. tried
Answer: d. develop...
Identify the correct guideline for composing the content of a resume.
Identify the correct guideline for composing the content of a resume.
a. Write in complete sentences.
b. Choose general, vague words.
c. Use only...
Your resume should
Your resume should
a. reflect strong communication skills.
b. show how your experience qualified you for the job.
c. indicate increasing responsibility.
d....
The work description, "Supervised the successful installation of a new wireless networking system" is appropriate for a resume because it
The work description, "Supervised the successful installation of a new wireless networking system" is appropriate for a resume because it
a. subordinates...
A resume in chronological format follows all of these guidelines except
A resume in chronological format follows all of these guidelines except
a. it places work experience before education.
b. it uses action words such...
Which statement regarding the work experience section of a resume is correct?
Which statement regarding the work experience section of a resume is correct?
a. Only a quarter of all resumes are prepared in functional order.
b....
Which statement regarding the organizational patterns of a resume is correct?
Which statement regarding the organizational patterns of a resume is correct?
a. Half of all resumes are prepared in chronological order.
b. Chronological...
Which item can sometimes be omitted from the education section of your resume?
Which item can sometimes be omitted from the education section of your resume?
a. grade-point average
b. your major course of study
c. title of your...
The education section of your resume should not include
The education section of your resume should not include
a. your grade-point average unless it is impressive.
b. your major course of study.
c. the...
If you are a recent college graduate, your resume should
If you are a recent college graduate, your resume should
a. include a lengthy list of your courses.
b. include keywords referring to your education.
c....
What would a recruiter be likely to think about the following job objective? "Challenging position that lets me apply my education and experience and allows for increased responsibilities over time."
What would a recruiter be likely to think about the following job objective? "Challenging position that lets me apply my education and experience and...
Recruiters usually expect to see all of the following on a resume except
Recruiters usually expect to see all of the following on a resume except
a. your job objective.
b. any special skills or talents.
c. your personal...
Identify the best-stated job objective.
Identify the best-stated job objective.
a. A position that offers both a challenge and an opportunity for growth.
b. A managerial position requiring...
The identification section of a resume should contain all of the following except
The identification section of a resume should contain all of the following except
a. your name as you normally sign it (with or without your middle...
When preparing a resume, you should
When preparing a resume, you should
a. use bulleted lists for items such as job responsibilities.
b. use a simple format.
c. use lots of white space.
d....
Which of the following colors of paper is the most appropriate for a resume?
Which of the following colors of paper is the most appropriate for a resume?
a. yellow
b. blue
c. speckled graystone
d. ivory
e. dark gray
Answer: d....
If you recently graduated from college and are seeking an entry-level position, your résumé should
If you recently graduated from college and are seeking an entry-level position, your résumé should
a. be one page long unless your circumstances are...
Your résumé should be designed to
Your résumé should be designed to
a. show your creativity and problem-solving capabilities.
b. focus on your skills, references, and education.
c....
The most serious résumé error is
The most serious résumé error is
a. a grammatical error.
b. a typographical error.
c. unprofessional appearance.
d. excessive length.
e. failure...
Your initial network might include
Your initial network might include
a. family and friends.
b. professors.
c. former employers.
d. college alumni.
e. all of these
Answer: e....
Research a potential career by
Research a potential career by
a. searching for occupational information.
b. studying demographic trends.
c. studying industry information.
d. seeking...
If someone from the audience asks a question that you cannot answer, you should
If someone from the audience asks a question that you cannot answer, you should
a. refer the question to another member of the audience.
b. ask a...
During the question-and-answer period of a presentation, you should
During the question-and-answer period of a presentation, you should
a. listen carefully to the question.
b. repeat the question, so the entire audience...
One of the best ways to minimize anxiety before or during a presentation is to
One of the best ways to minimize anxiety before or during a presentation is to
a. let the audience know how nervous you are.
b. apologize for not...
To avoid or lessen tension, follow all of these guidelines except:
To avoid or lessen tension, follow all of these guidelines except:
a. Concentrate only on friendly faces.
b. Overprepare.
c. Memorize the first few...
Dress code for a presentation includes all of the following except:
Dress code for a presentation includes all of the following except:
a. Dress slightly dressier than the audience.
b. Always wear short sleeves when...
If your mind goes blank during a presentation, you should
If your mind goes blank during a presentation, you should
a. keep talking even if you repeat what you've just said.
b. apologize for losing your place.
c....
If you are speaking after a meal, you should
If you are speaking after a meal, you should
a. eat a lot so that your stomach does not growl.
b. drink as much water as possible so your mouth does...
Practicing the presentation includes all of the following except
Practicing the presentation includes all of the following except
a. simulating the conditions of the meeting room as closely as possible.
b. always...
Which of the following guidelines should you follow?
Which of the following guidelines should you follow?
a. Speak in a formal tone.
b. Maintain a consistent volume.
c. Speak slightly slower than you...
What can you do to minimize or avoid potential problems during a presentation?
What can you do to minimize or avoid potential problems during a presentation?
a. Number the slides or transparencies sequentially in case you drop...
Which of the following is not good practice when using visual aids?
Which of the following is not good practice when using visual aids?
a. confirm that the equipment works
b. focus equipment
c. make image clearly readable...
When preparing visual aids, you should
When preparing visual aids, you should
a. use about 10 lines of text per visual.
b. use fewer than 41 characters per line.
c. type the text in all...
All of the following are true about preparing visual aids except
All of the following are true about preparing visual aids except
a. novice presenters use visuals as a crutch.
b. with visual aids, less is more.
c....
What term refers to displaying one bulleted item at a time in an electronic presentation?
What term refers to displaying one bulleted item at a time in an electronic presentation?
a. kerning
b. keystoning
c. projection
d. build effect
e....
Which of the following is not a guideline for giving an electronic presentation?
Which of the following is not a guideline for giving an electronic presentation?
a. Turn off screen savers during the presentation.
b. Use sound every...
Which of the following is not a characteristic of transparencies?
Which of the following is not a characteristic of transparencies?
a. difficult to produce
b. inexpensive
c. simple to update
d. most frequently used...
How does the audience typically perceive a presenter who does not use visual aids?
How does the audience typically perceive a presenter who does not use visual aids?
a. interesting
b. professional, yet exciting
c. not as well prepared
d....
If you are operating the video camera, one thing you should not do is
If you are operating the video camera, one thing you should not do is
a. brace the camera against your body if you have no tripod.
b. control the...
When you are the camera operator for a video presentation, you should
When you are the camera operator for a video presentation, you should
a. plan to use all the raw material you shoot for a complete and cohesive presentation.
b....
When rehearsing a team presentation, you should
When rehearsing a team presentation, you should
a. aim your remarks at the highest-ranking person in the audience.
b. refrain from adding to another...
All of the following will help achieve coherence in a team presentation except
All of the following will help achieve coherence in a team presentation except
a. using a presentation template so visual aids look consistent.
b....
Which of the following behaviors is appropriate when you are being videotaped for a presentation?
Which of the following behaviors is appropriate when you are being videotaped for a presentation?
a. Focus your eyes immediately above the camera.
b....
What are the best colors to wear when you participate in a video presentation?
What are the best colors to wear when you participate in a video presentation?
a. shades of blue
b. contrasting colors
c. bright reds
d. greens and...
A presentation team coordinator should do all of the following except
A presentation team coordinator should do all of the following except
a. schedule members to share all tasks equally.
b. allow enough time to prepare.
c....
Identify the correct statement about collaborative presentations.
Identify the correct statement about collaborative presentations.
a. The coordinator should ensure that all group members receive equal "podium time"...
Which of the following should you keep in mind about humor in presentations?
Which of the following should you keep in mind about humor in presentations?
a. Avoid humor when covering very serious topics.
b. Offensive language...
The ending of your presentation should
The ending of your presentation should
a. summarize the main points of the presentation.
b. include a quotation from a famous person.
c. be "I see...
When discussing a proposal that has minor negative points, you should
When discussing a proposal that has minor negative points, you should
a. address the points in detail.
b. discredit the negative points.
c. be prepared...
Information in a status report would generally be sequenced in which of the following organizational plans?
Information in a status report would generally be sequenced in which of the following organizational plans?
a. criteria
b. chronological
c. direct...
A presentation that discusses a sudden number of cases of employee illness, the source of the illness, and remedies follows the _____ organizational plan.
A presentation that discusses a sudden number of cases of employee illness, the source of the illness, and remedies follows the _____ organizational...
Which organizational plan is most effective to discuss various alternatives based on particular conditions or standards?
Which organizational plan is most effective to discuss various alternatives based on particular conditions or standards?
a. criteria
b. order of importance
c....
Which of the following is not credible evidence you can use to support a point in your presentation?
Which of the following is not credible evidence you can use to support a point in your presentation?
a. specific examples
b. actual experiences
c....
A presentation that first mentions unsafe working conditions and how this contributes to high employee turnover, followed by suggested remedies, follows the _____ organizational plan.
A presentation that first mentions unsafe working conditions and how this contributes to high employee turnover, followed by suggested remedies, follows...
When planning the opening of your presentation, your aim is to do all of the following except
When planning the opening of your presentation, your aim is to do all of the following except
a. capture audience interest.
b. build rapport with...
Which opening sentence weakens your credibility as a speaker?
Which opening sentence weakens your credibility as a speaker?
a. Give us liberty, or give us death.
b. During the next hour, 30 people will die in...
Which of the following is not an effective attention-getter for a business presentation?
Which of the following is not an effective attention-getter for a business presentation?
a. quoting a well-known individual
b. joking about the bad...
The audience is probably the most judgmental during the _____ of the presentation.
The audience is probably the most judgmental during the _____ of the presentation.
a. opening
b. middle
c. ending
d. question-and-answer period
e....
Which of the following is not a recommended guideline for preparing notes for a presentation?
Which of the following is not a recommended guideline for preparing notes for a presentation?
a. Number the pages or index cards.
b. Use large size...
If you believe your listeners are likely to be hostile to you or your message, your presentation will have to
If you believe your listeners are likely to be hostile to you or your message, your presentation will have to
a. include few examples to avoid overwhelming...
Identify a psychological need that you should analyze when learning about the audience for an oral presentation.
Identify a psychological need that you should analyze when learning about the audience for an oral presentation.
a. age
b. organizational status
c....
Knowing your purpose enables you to _____ after you deliver your presentation.
Knowing your purpose enables you to _____ after you deliver your presentation.
a. analyze your audience
b. understand your audience's motivations
c....
A presentation that brings sales representatives up to date on new products has the purpose of
A presentation that brings sales representatives up to date on new products has the purpose of
a. reporting.
b. explaining.
c. lecturing.
d. persuading.
e....
A publisher's presentation to a group of authors to describe how the publishing process works has the purpose of
A publisher's presentation to a group of authors to describe how the publishing process works has the purpose of
a. reporting.
b. explaining.
c. persuading.
d....
Which of the following is not a typical purpose of most business presentations?
Which of the following is not a typical purpose of most business presentations?
a. explaining
b. motivating
c. reporting
d. persuading
e. enhancing
Answer: e....
Ineffective presentations suffer what types of consequences?
Ineffective presentations suffer what types of consequences?
a. inefficient use of time
b. vital information not communicated
c. lost sales
d. waste...
Which of the following nations has the highest corporate tax rate?
Which of the following nations has the highest corporate tax rate?
A) Ireland
B) The United States
C) Great Britain
D) France
E) Germany
Answer: B)...
Which of the following is NOT true concerning the Japanese concept of Wa?
Which of the following is NOT true concerning the Japanese concept of Wa?
A) Nearly all corporate activities in Japan encourage Wa among managers...
Which of the following is NOT a typical characteristic of most Japanese managers?
Which of the following is NOT a typical characteristic of most Japanese managers?
A) Reserved
B) Quiet
C) Distant
D) Impulsive
E) Introspective...
How does life in Mexico compare to life in the United States?
How does life in Mexico compare to life in the United States?
A) It is faster.
B) It is more hectic.
C) It is more punctuality-driven.
D) It...
Whereas ________ businesses embody individualism, achievement, competition, and informality, ________ businesses stress collectivism, continuity, cooperation, and formality.
Whereas ________ businesses embody individualism, achievement, competition, and informality, ________ businesses stress collectivism, continuity, cooperation,...
Desire for ________ is a part of the social fabric in worker-manager relations in Mexico.
Desire for ________ is a part of the social fabric in worker-manager relations in Mexico.
A) harmony
B) friction
C) conflict
D) independence
E)...
U.S. managers in Japan have to be careful about ________, whereby Japanese workers expect supervisors to alert them privately of changes rather than informing them in a meeting.
U.S. managers in Japan have to be careful about ________, whereby Japanese workers expect supervisors to alert them privately of changes rather than...
All of the following are things that many cultures around the world value more than the competitiveness that is so important in the U.S. EXCEPT
All of the following are things that many cultures around the world value more than the competitiveness that is so important in the U.S. EXCEPT
A)...
Americans place an exceptionally high priority on ________ whereas many foreigners place more worth on ________.
Americans place an exceptionally high priority on ________ whereas many foreigners place more worth on ________.
A) time; relationships
B) relationships;...
Marketing managers in Japan see making a sale ________ the selling process.
Marketing managers in Japan see making a sale ________ the selling process.
A) as the beginning of
B) as the end of
C) as the midpoint of
D)...
In general, U.S. managers feel the day has been productive if it is spent
In general, U.S. managers feel the day has been productive if it is spent
A) rushing to meetings and conferences.
B) resting.
C) listening.
D)...
Which of the following is NOT true regarding European workers and workplaces?
Which of the following is NOT true regarding European workers and workplaces?
A) Most European workers are unionized.
B) Most European workers...
In Europe it is generally true that the farther ________ on the continent, the more participatory the management style.
In Europe it is generally true that the farther ________ on the continent, the more participatory the management style.
A) south
B) east
C)...
In South Korea, activities involve concern for ________, or harmony based on respect of hierarchical relationships, including obedience to authority.
In South Korea, activities involve concern for ________, or harmony based on respect of hierarchical relationships, including obedience to authority.
A)...
Joint ventures and partnerships between domestic and foreign firms are
Joint ventures and partnerships between domestic and foreign firms are
A) falling out of favor.
B) increasingly difficult to engineer.
C) the...
In which of the following industries is the U.S. NOT yet greatly challenged by foreign competitors?
In which of the following industries is the U.S. NOT yet greatly challenged by foreign competitors?
A) auto industry
B) electronics
C) manufacturing
D)...
Protectionism involves countries doing all of the following EXCEPT
Protectionism involves countries doing all of the following EXCEPT
A) levying tariffs against firms outside the country
B) imposing taxes on...
________ countries are market leaders in labor-intensive industries and ________ offers abundant natural resources and rapidly developing markets.
________ countries are market leaders in labor-intensive industries and ________ offers abundant natural resources and rapidly developing markets.
A)...
Which of the following statements is NOT true?
Which of the following statements is NOT true?
A) America's economy is becoming much less American.
B) A world economy and monetary system are...
All of the following are potential disadvantages to initiating, continuing, or expanding business across national borders EXCEPT
All of the following are potential disadvantages to initiating, continuing, or expanding business across national borders EXCEPT
A) Firms confront...
A firm's power and prestige in domestic markets may be significantly enhanced if the firm competes globally, ________.
A firm's power and prestige in domestic markets may be significantly enhanced if the firm competes globally, ________.
A) which can translate...
________ can enable firms to learn the technology, culture, and business practices of other people and to make contacts with potential customers, suppliers, creditors, and distributors in foreign countries.
________ can enable firms to learn the technology, culture, and business practices of other people and to make contacts with potential customers, suppliers,...
Which of the following is a potential advantage of conducting international operations?
Which of the following is a potential advantage of conducting international operations?
A) Competitors in foreign markets may not exist, or...
All of the following are potential advantages to initiating, continuing, and/or expanding international operations EXCEPT
All of the following are potential advantages to initiating, continuing, and/or expanding international operations EXCEPT
A) Firms can gain...
Communication between domestic headquarters and overseas operations is often made difficult by
Communication between domestic headquarters and overseas operations is often made difficult by
A) geographic distance.
B) cultural differences.
C)...
Multinational corporations face unique and diverse risks, which include all of the following EXCEPT
Multinational corporations face unique and diverse risks, which include all of the following EXCEPT
A) favorable foreign court interpretations...
The various opportunities and threats that face multinational corporations are almost limitless, and the number and complexity of these factors ________ the number of products and the number of geographic areas served.
The various opportunities and threats that face multinational corporations are almost limitless, and the number and complexity of these factors ________...
The ________ opportunities and threats that face a multinational corporation are almost limitless.
The ________ opportunities and threats that face a multinational corporation are almost limitless.
A) social
B) cultural
C) environmental
D)...
The strategic-management process for multinational firms is ________ for purely domestic firms, and the process is ________ for international firms.
The strategic-management process for multinational firms is ________ for purely domestic firms, and the process is ________ for international firms.
A)...
In an industry that is, or is rapidly becoming global, the riskiest possible posture is to
In an industry that is, or is rapidly becoming global, the riskiest possible posture is to
A) become a global competitor.
B) remain a domestic...
Mass communication and high technology have ________ in diverse cultures worldwide.
Mass communication and high technology have ________ in diverse cultures worldwide.
A) created similar patterns of consumption
B) resulted in...
Exports of goods and services from the U.S. were valued at $1.6 trillion in 2009, which accounted for ________ percent of the U.S. gross domestic product.
Exports of goods and services from the U.S. were valued at $1.6 trillion in 2009, which accounted for ________ percent of the U.S. gross domestic product.
A)...
Suppose that in your country, close ties between government and business are seen as corrupt, and competition (rather than cooperation) is seen as the best way to achieve social goals. You most likely live in
Suppose that in your country, close ties between government and business are seen as corrupt, and competition (rather than cooperation) is seen as the...
Which country has seen recent fires and collapses in some of its textile factories?
Which country has seen recent fires and collapses in some of its textile factories?
A. Vietnam
B. China
C. Bangladesh
D. Afghanistan
Answer: C....
Guanxi is
Guanxi is
A. banned outside of China
B. mutual back-scratching
C. considered bribery inside China
D. b and c but not a
Answer: B. mutual ...
Many companies have embraced CSR because
Many companies have embraced CSR because
A. Social media allows the public to pressure them to do so
B. increasingly stringent laws have required...
A firm that wants to review the effectiveness of its social responsibility efforts should most likely conduct a(n) ________.
A firm that wants to review the effectiveness of its social responsibility efforts should most likely conduct a(n) ________.
A. corporate social audit
B....
Logix Manufacturing is a U.S. firm with a factory in Mexico City. Local leaders in Mexico City ask Logix managers to make contributions to a youth sports organization. Logix provides the league with new equipment and uniforms. Which stance toward social responsibility does Logix most likely have?
Logix Manufacturing is a U.S. firm with a factory in Mexico City. Local leaders in Mexico City ask Logix managers to make contributions to a youth sports...
Which of the following most likely improves the effectiveness of a code of ethics for an MNE?
Which of the following most likely improves the effectiveness of a code of ethics for an MNE?
A. relevancy to local religions
B. application by new...
Jack always likes to place orders with Sam's Supply Company because the company sends him a gift certificate for $100 each holiday season. This is an example of which ethical issue?
Jack always likes to place orders with Sam's Supply Company because the company sends him a gift certificate for $100 each holiday season. This is an...
Gift exchanges are more likely to be considered a conflict of interest in a(n) ________ culture.
Gift exchanges are more likely to be considered a conflict of interest in a(n) ________ culture.
A. high-context
B. collectivist
C. low-context
D....
Three employees of Martin Enterprises have flown to China to meet a potential business partner. The three employees cannot agree about giving a gift to the potential partner. James, an American manager, believes that gift-giving is an ethical violation. Eun Hee, a South Korean manager, and Evan Lee, a Japanese manager, assert that gift-giving would be appropriate. This situation most likely illustrates which of the following statements?
Three employees of Martin Enterprises have flown to China to meet a potential business partner. The three employees cannot agree about giving a gift...
Hinduism stresses all of the following except ________.
Hinduism stresses all of the following except ________.
A. spirituality
B. frugality
C. purity
D. consumption
Answer: D. consumptio...
Brandon, a U.S. manager, is on a business trip in Tokyo meeting with a group of executives. Brandon receives a gift from one of the Japanese executives. What should Brandon most likely do?
Brandon, a U.S. manager, is on a business trip in Tokyo meeting with a group of executives. Brandon receives a gift from one of the Japanese executives....
During a business meeting with Japanese executives, Jay, an American manager, uses his hand to make the "OK" signal. The Japanese executives will most likely interpret Jay's hand signal to mean ________.
During a business meeting with Japanese executives, Jay, an American manager, uses his hand to make the "OK" signal. The Japanese executives will most...
Before finalizing a new advertisement for the Chinese market, Barton Soda assigns one person to translate the advertisement from English to Chinese and another person to translate the translated version back into English. Barton is most likely using ________.
Before finalizing a new advertisement for the Chinese market, Barton Soda assigns one person to translate the advertisement from English to Chinese...
Quadro Tires is an MNE with facilities in Australia, Ireland, Canada, and the U.S. Which of the following is the LEAST likely problem that Quadro experiences in global management?
Quadro Tires is an MNE with facilities in Australia, Ireland, Canada, and the U.S. Which of the following is the LEAST likely problem that Quadro experiences...
In a business context, religion _______
In a business context, religion _______
A. is the exclusive means by which a society's members communicate with each other
B. shapes the attitudes...
Skin-whitening products in Asia are an example of
Skin-whitening products in Asia are an example of
A. how laws governing FDI affect products sold
B. how laws governing financial assets affect products...
________ is the ability of individuals to move from one stratum of society to another.
________ is the ability of individuals to move from one stratum of society to another.
A. Social stratification
B. Social mobility
C. Socialization
D....
Which country listed below is a group-focused society?
Which country listed below is a group-focused society?
A. Japan
B. Germany
C. Ireland
D. Canada
Answer: A. Japa...
Which form of family is most emphasized in the United States?
Which form of family is most emphasized in the United States?
A. nuclear
B. extended
C. blended
D. ancestral
Answer: A. nuclea...
Which of the following is not a component of social structure?
Which of the following is not a component of social structure?
A. individual roles
B. stratification of society
C. individual mobility within society
D....
In which country is nepotism more prevalent?
In which country is nepotism more prevalent?
A. the United States
B. Great Britain
C. France
D. China
Answer: D. Chin...
Taxes tend to be higher under ______ inventory valuation.
Taxes tend to be higher under ______ inventory valuation.
A. FIFO
B. historical cost
C. LIFO
D. current cost
Answer: A. FIF...
When inflation causes the market value of assets to rise above ________, it is illegal to revise their value _____ in the _____.
When inflation causes the market value of assets to rise above ________, it is illegal to revise their value _____ in the _____.
A. current cost;...
Which is currently most important for least-developed nations to improve their economies?
Which is currently most important for least-developed nations to improve their economies?
A. High consumption
B. Strong intellectual property rights
C....
APO Manufacturing is a U.S. based firm that manufactures electronic equipment. The firm conducts business with a Japanese electronics firm, and a dispute has arisen between the two firms regarding intellectual property rights. APO management plans to use arbitration to resolve the problem. Which of the following best supports this decision?
APO Manufacturing is a U.S. based firm that manufactures electronic equipment. The firm conducts business with a Japanese electronics firm, and a dispute...
The recent unrest in Egypt is an example of _______ risk.
The recent unrest in Egypt is an example of _______ risk.
A. macropolitical
B. micropolitical
C. ownership
D. transfer
Answer: A. macropo...
_______ is the risk associated with the potential for the employees or operations of the firm to be threatened by changes in laws, environmental standards, tax codes, and terrorism.
_______ is the risk associated with the potential for the employees or operations of the firm to be threatened by changes in laws, environmental standards,...
Which law was passed to address perceived public accounting problems?
Which law was passed to address perceived public accounting problems?
A. Burton-Helms Act
B. Sarbanes-Oxley Act
C. Berne Convention
D. Hays-Douglas...
The United States restricts all trade with Cuba. This is an example of a(n) ________.
The United States restricts all trade with Cuba. This is an example of a(n) ________.
A. boycott
B. tariff
C. embargo
D. ban
Answer: C. e...
Dawson Enterprises, a U.S. firm, conducts business in Saudi Arabia. The MNE recently experienced a business dispute with a local firm and was forced to meet the demands of the local firm without going through due process. Dawson's experience most likely occurred because Saudi Arabia relies on ________.
Dawson Enterprises, a U.S. firm, conducts business in Saudi Arabia. The MNE recently experienced a business dispute with a local firm and was forced...
The foundation of the legal system in India is ________.
The foundation of the legal system in India is ________.
A. common law
B. civil law
C. religious law
D. bureaucratic law
Answer: A. common...
Civil law is primarily based on ________.
Civil law is primarily based on ________.
A. actions taken by local governments
B. the cumulative wisdom of judges' decisions on individual cases...
National legal systems typically vary for all of the following reasons EXCEPT ________.
National legal systems typically vary for all of the following reasons EXCEPT ________.
A. history
B. culture
C. background
D. markets
Answer: D....
Which of the following can be found in China today?
Which of the following can be found in China today?
A. Human rights violations and strong economic growth
B. Human rights violations and weak economic...
Japan's "lost decade" occurred because _____
Japan's "lost decade" occurred because _____
A. A public funding bubble burst
B. Several keiretsu went bankrupt
C. A real estate and stock bubble...
In the United States, to be counted as unemployed, you only need to want a job but be unable to find one.
In the United States, to be counted as unemployed, you only need to want a job but be unable to find one.
A. True
B. False
Answer: B. Fal...
The _____ was created in _____.
The _____ was created in _____.
A. European Coal and Steel Community; 1957
B. European Parliament; 1973
C. European Union; 1993
D. Euro; 2000
Answer: C....
The most influential members of the EU are
The most influential members of the EU are
A. France, Germany, Italy
B. France, Germany, United Kingdom
C. Italy, Spain, United Kingdom
D. Germany,...
The Eurozone has _____ members.
The Eurozone has _____ members.
A. 18
B. 28
C. 30
D. 32
Answer: A. 1...
The largest bilateral trade relationship in the world is between
The largest bilateral trade relationship in the world is between
A. Canada and the EU
B. The EU and the US
C. The US and China
D. The US and Canada...
All of the following are part of GDP EXCEPT
All of the following are part of GDP EXCEPT
A. Purchase of a used car
B. Cost of financing a loan
C. Purchase of a new car
D. Imputed rent on a 10-year-old...
About ____ of all international transactions involve the ____.
About ____ of all international transactions involve the ____.
A. 50%; Chinese renminbi
B. 50%; US Dollar
C. 25%; US dollar
D. 25%; Chinese renminbi...
The United States comprises _____ of the world's GDP.
The United States comprises _____ of the world's GDP.
A. Almost 1/4
B. 1/3
C. Just over 2/3
D. 3/4
Answer: A. Almost 1/...
Suppose you live in Country A, where everyone begins the year with the same income. Over the course of the year, your income rises by $1,000, but everyone else's rises by $500. You have experienced
Suppose you live in Country A, where everyone begins the year with the same income. Over the course of the year, your income rises by $1,000, but everyone...
The chairperson of the U.S. Federal Reserve is
The chairperson of the U.S. Federal Reserve is
Answer: Janet Yelle...
Between 1970 and 2009, the US share of the world's GDP
Between 1970 and 2009, the US share of the world's GDP
A. Became larger than the European Union's
B. Became larger than the rest of the world's
C....
Which of the following is the LEAST likely reason that firms globalize?
Which of the following is the LEAST likely reason that firms globalize?
A. expanding into new markets
B. acquiring low-cost resources
C. leveraging...
During the Cold War, the Second World consisted of
During the Cold War, the Second World consisted of
A. The Soviet Union and its allies
B. The European Community
C. The Asia-Pacific Economic Cooperation...
Which of the following is NOT a part of the Big Ten?
Which of the following is NOT a part of the Big Ten?
A. Venezuela
B. China
C. South Africa
D. Turkey
Answer: A. Venezuel...
Which of the following is NOT a member of the EU or MERCOSUR?
Which of the following is NOT a member of the EU or MERCOSUR?
A. Germany
B. Italy
C. Paraguay
D. Peru
Answer: D. Per...
The WTO was created in
The WTO was created in
A. 1995 and added intellectual property and dispute-settlement mechanisms
B. 1995 and added intellectual property and non-tariff...
Company X's products have become so popular that almost 90% of people in its country use them. It decides to move abroad most likely because
Company X's products have become so popular that almost 90% of people in its country use them. It decides to move abroad most likely because
A. It...
Why do smaller nations tend to be more globalized than larger nations?
Why do smaller nations tend to be more globalized than larger nations?
A. Larger nations force them to become more politically and economically integrated
B....
Globalization is:
Globalization is:
A. The statewide economic, social, technological, cultural, and political integration among individuals, groups of people, companies,...
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