Archive for September 2018

The Golden Rules of office behavior include all but

The Golden Rules of office behavior include all but



a. refilling the copy paper holder when completing a job.
b. eating and drinking quietly while on the phone.
c. smoking only in designated smoking areas.
d. taking your turn at making coffee.
e. allowing someone to make a copy or two by interrupting your long job briefly.


Answer: b. eating and drinking quietly while on the phone.

Cubicle courtesy includes all the following except

Cubicle courtesy includes all the following except



a. always knocking or asking permission to enter.
b. calling or walking over rather than raising your voice to comment on something.
c. avoiding strong perfumes or colognes.
d. checking the occupant's screen for incoming messages when the occupant is away from his cubicle.
e. keeping your voice down while talking on the telephone.


Answer: d. checking the occupant's screen for incoming messages when the occupant is away from his cubicle.

When giving business gifts in Japan,

When giving business gifts in Japan,



a. give nothing too large and too extravagant or too small and cheap.
b. give gifts with prominent American brand names.
c. food or wine and spirits are appropriate.
d. give the same gift to people at all levels in the same organization.
e. give gifts that reflect the region you come from.


Answer: a. give nothing too large and too extravagant or too small and cheap.

Which of the following is not a consideration to determine if a gift is appropriate?

Which of the following is not a consideration to determine if a gift is appropriate?



a. The gift should be impersonal.
b. The gift should reflect past favors.
c. The gift should be given to everyone in similar circumstances.
d. The gift should not be extravagant.
e. The gift should be given to your superior as an individual rather than as a group.


Answer: e. The gift should be given to your superior as an individual rather than as a group.

Dining etiquette includes all the following except:

Dining etiquette includes all the following except:



a. Take the guest to a top restaurant to reflect highly on your organization.
b. The more important the guest, the more exclusive the restaurant.
c. Provide the guest with the seat with the best view.
d. The maitre d' leads your guest, followed by you.
e. Allow the guest to lead if there is no maitre d'.


Answer: e. Allow the guest to lead if there is no maitre d'.


Which of the following statements about introductions is not true?

Which of the following statements about introductions is not true?



a. In a business situation, offer your card only at the end of the encounter.
b. Say your name and extend your hand if you can't recall a name of a person approaching you.
c. Give the individual some information to help the other individual recognize you.
d. Offer a business card only during a social function.
e. Make it a point to use the name of someone you've just met.


Answer: d. Offer a business card only during a social function.

The best way to end a thank-you note to an interviewer is to

The best way to end a thank-you note to an interviewer is to



a. confidently but tactfully ask when a decision will be made about filling the open position.
b. ask for any feedback that would help you to improve your performance in upcoming interviews.
c. correct any errors or misconceptions arising out of your interview.
d. reinforce the detailed supporting evidence mentioned in the body of the message to leave a positive impression.
e. thank the interviewer again and conclude with a hopeful, forward-looking statement.


Answer: e. thank the interviewer again and conclude with a hopeful, forward-looking statement. 

To build credibility in a thank-you note to an interviewer, you should

To build credibility in a thank-you note to an interviewer, you should



a. offer a concrete suggestion for improving some aspect of the job or the organization.
b. emphasize your knowledge of the organization and your interest in participating in its success.
c. open with a forward-looking statement that expresses quiet confidence.
d. mention a specific incident or insight you gained from the interview.


Answer: d. mention a specific incident or insight you gained from the interview.


Post-interview tasks include all of the following except

Post-interview tasks include all of the following except



a. a self-appraisal of your performance.
b. a review of your resume.
c. an evaluation of the letter of application.
d. a thank-you note expressing appreciation for some courtesy.
e. a resale effort of yourself.


Answer: e. a resale effort of yourself. 

When you appraise your performance after an interview, you should not

When you appraise your performance after an interview, you should not



a. evaluate your responses to questions and consider more effective answers, if necessary.
b. reenact the questions and answers while you videotape your performance to get a better sense of how you did.
c. reevaluate your resume with an eye toward adding, deleting, or revising information.
d. determine whether the qualifications mentioned in your application letter were what impressed the interviewer the most.
e. reconsider whether your application letter provided specific evidence of your qualifications and included reader benefits.


Answer: b. reenact the questions and answers while you videotape your performance to get a better sense of how you did.

Listening ability would be considered an example of

Listening ability would be considered an example of



a. education and experience.
b. mental qualities.
c. manner and personal traits.
d. appearance.
e. preparation.


Answer: c. manner and personal traits.

Interviewers typically evaluate job candidates on the basis of education and experience, mental qualities, and appearance, plus

Interviewers typically evaluate job candidates on the basis of education and experience, mental qualities, and appearance, plus



a. depth of research and knowledge of the employer's situation.
b. manner and personal traits such as poise and enthusiasm.
c. attention to personal grooming details.
d. their answers to sensitive questions about personal matters.
e. their over preparation for the stress of multiple interviews.


Answer: b. manner and personal traits such as poise and enthusiasm.

Which of the following statements about the purpose of a thank-you note after an interview is accurate?

Which of the following statements about the purpose of a thank-you note after an interview is accurate?



a. The note usually has a direct influence on whether you get the job.
b. The note should be written with the intent to earn points with the interviewer.
c. The note should express genuine appreciation for the opportunity to discuss your qualifications with the interviewer
d. The note should make a strong effort to persuade the interviewer to offer you the job.
e. all of these


Answer: c. The note should express genuine appreciation for the opportunity to discuss your qualifications with the interviewer. pg 348

Preparation for the interview includes all the following except

Preparation for the interview includes all the following except



a. being ready to answer all questions as honestly as you can.
b. remembering you are applying—not begging—for a job.
c. participating in mock interviews.
d. ? overpreparing and making yourself nervous.
e. doing a last check of your grooming before you enter the office.


Answer: d. ? overpreparing and making yourself nervous

Conducting yourself appropriately during an interview includes

Conducting yourself appropriately during an interview includes



a. responding to tricky questions with a yes or no.
b. keeping your hands, purse, or notes off the interviewer's desk.
c. sitting immediately to expedite the efficient use of the interviewer's time.
d. showing interest in the interviewer by examining wall plaques and photographs.
e. looking at a point just to the left or right of the interviewer.


Answer: b. keeping your hands, purse, or notes off the interviewer's desk.

If you are asked about your salary expectations, your best tactic is to

If you are asked about your salary expectations, your best tactic is to



a. give the exact salary amount that you expect to receive.
b. quote a figure slightly higher than what you want, so you will be able to negotiate down if necessary.
c. state the amount that you think you are worth, based on previous experience.
d. mention a broad salary range that indicates what you think the position and responsibilities might be worth.
e. mention your current salary plus 10 percent.


Answer: d. mention a broad salary range that indicates what you think the position and responsibilities might be worth.

When shown into the interview room, do all of the following except

When shown into the interview room, do all of the following except



a. greet the interviewer by his or her first name.
b. greet the interviewer with a firm handshake.
c. maintain direct eye contact.
d. smile.
e. wait to be seated until you are asked to do so or until after the interviewer sits down.


Answer: a. greet the interviewer by his or her first name.

During an interview, it is not appropriate for the interviewee to ask:

During an interview, it is not appropriate for the interviewee to ask:



a. How is an employee evaluated and promoted?
b. What types of training are available?
c. What is the salary range for the position?
d. How would you describe a typical day on the job?
e. How does this department help the organization achieve its


Answer: c. What is the salary range for the position?

Which of the following is an appropriate guideline for dressing and grooming in preparation for a job interview?

Which of the following is an appropriate guideline for dressing and grooming in preparation for a job interview?



a. Women should wear the latest fashions to express their individual style.
b. Men should wear colorful ties to make a good impression on the interviewer in the first few minutes.
c. Both men and women should wear enough cologne or perfume to be noticed and remembered by the interviewer.
d. Men and women should wear blue or gray business attire so they look professional and blend in.
e. Dress as you would on the job, to show your understanding of the workplace environment in this company.


Answer: d. Men and women should wear blue or gray business attire so they look professional and blend in.

The most effective strategy for making a good impression is to

The most effective strategy for making a good impression is to



a. pay attention to dress, grooming, and posture.
b. make a fashion statement with your clothing.
c. try to blend into the corporate structure.
d. be sure the interviewer remembers what you wore.
e. understand that casual is the accepted form of dress in today's business world.


Answer: a. pay attention to dress, grooming, and posture.

Which of the following questions should not be asked in an interview?

Which of the following questions should not be asked in an interview?



a. To whom will I report?
b. How is an employee evaluated and promoted?
c. What fringe benefits do you provide?
d. Tell me about yourself.
e. What would you like to change in your past?


Answer: c. What fringe benefits do you provide?

If the interviewer simulates a stressful situation by constantly interrupting you or appearing doubtful when you answer questions, you should

If the interviewer simulates a stressful situation by constantly interrupting you or appearing doubtful when you answer questions, you should



a. demonstrate your knowledge of the company to reassure the interviewer of your interest and abilities.
b. acknowledge that you understand the interviewer's strategy and explain how well you operate under stress.
c. look for an opportunity to end the conversation gracefully.
d. tactfully redirect the conversation to topics that allow you to highlight your strengths and skills.
e. focus on the job and formulate honest answers that show you have the ability to perform competently.


Answer: e. focus on the job and formulate honest answers that show you have the ability to perform competently.

Which of the following is not a way to prepare for a job interview?

Which of the following is not a way to prepare for a job interview?



a. reading current business periodicals
b. studying the company's annual report
c. randomly calling current employees for information
d. learning about the company's history
e. learning about the company's competitors


Answer: c. randomly calling current employees for information

You have done a thorough job of researching the potential employer's situation prior to your interview. During the actual interview, you should

You have done a thorough job of researching the potential employer's situation prior to your interview. During the actual interview, you should



a. bring up information about the company's situation if the opportunity arises naturally in the conversation.
b. tactfully mention to the interviewer that you did your homework and understand the company's situation.
c. wait for the interviewer to ask what you know before demonstrating your knowledge of the company.
d. avoid mentioning any information about the company unless the interviewer asks a direct question.
e. wait for openings in the conversation, then mention different facts about the company to impress the interviewer


Answer: a. bring up information about the company's situation if the opportunity arises naturally in the conversation.

Which of the following is not true?

Which of the following is not true?



a. One or more employment interviews are conducted by 95 percent of all employers before extending a job offer.
b. It is estimated that 90 percent of all job failures result from incompetence
c. The purpose of an employment interview is to verify information on a resume.
d. The applicant uses information gathered from the interview to decide whether the organization might be a good fit.
e. An employment interview can be considered a sales presentation.


Answer: b. It is estimated that 90 percent of all job failures result from incompetence.

Which of the following would be the most suitable statement to include in the body of an application letter?

Which of the following would be the most suitable statement to include in the body of an application letter?



a. I can effectively supervise people.
b. When I was a junior in college, I completed a business communication course.
c. My leadership and communication skills have been enhanced by serving as chairperson of my fraternity's scholarship committee.
d. I am extremely detail oriented and strive to be accurate in everything I do.
e. My professors say that I am extremely conscientious about my work.


Answer: c. My leadership and communication skills have been enhanced by serving as chairperson of my fraternity's scholarship committee.

The opening paragraph of a solicited application letter should be all of the following except:

The opening paragraph of a solicited application letter should be all of the following except:



a. It should be straightforward.
b. It should identify the particular position for which you are applying.
c. If the job is for creative work, it should be restrained in the opening.
d. It should indicate how you learned of the opening.
e. It should use the direct organizational plan.


Answer: c. If the job is for creative work, it should be restrained in the opening.


Which of these is not a sound guideline for addressing a letter of application?

Which of these is not a sound guideline for addressing a letter of application?



a. Address your letter to an individual rather than an organization.
b. Find the name of the appropriate person.
c. Use a courtesy title with the person's last name.
d. Use a salutation such as "To whom it may concern" in response to a blind ad.
e. If possible, be sure the name is spelled correctly.


Answer: d. Use a salutation such as "To whom it may concern" in response to a blind ad.

When responding to a job opening via e-mail, you should

When responding to a job opening via e-mail, you should



a. send a fully-formatted resume.
b. offer to send your resume as a text file.
c. insert keywords as a block in the body of your message.
d. put the job title or reference number in the subject.
e. include your resume as an attachment.


Answer: d. put the job title or reference number in the subject.

Which of the following is a valid guideline for formatting an electronic resume?

Which of the following is a valid guideline for formatting an electronic resume?



a. Use a variety of typefaces.
b. Use spaces instead of tabs to indent text.
c. Use actual bullets instead of asterisks.
d. Set different margins and justification.
e. Keep the resume as short as possible.


Answer: b. Use spaces instead of tabs to indent text.

Which of the following is not a benefit of electronic resumes?

Which of the following is not a benefit of electronic resumes?



a. A computer can perform a restricted key word screening which can lead to a direct job offer.
b. Electronic resumes relieve you from having to develop and submit a traditional resume.
c. The format is easier to read than the format of traditional resumes.
d. Employers are relieved of having to manually screen resumes.
e. They are easy to format because they can simply be pasted in from a traditional paper resume.


Answer: b. Electronic resumes relieve you from having to develop and submit a traditional resume.

Which of these is not a benefit of an electronic resume?

Which of these is not a benefit of an electronic resume?




a. The job seeker's resume is available to multiple employers.
b. The job seeker may be considered for positions of which he or she isn't even aware.
c. It allows technology to provide a professionally formatted document.
d. The initial screening is done by a bias-free computer.
e. A focused search is conducted quickly.


Answer: c. It allows technology to provide a professionally formatted document.

The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic resume is to

The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic resume is to



a. concisely and honestly describe your work history.
b. emphasize action verbs that show what you have accomplished.
c. have your resume chosen by an automated resume system.
d. make a consistent and professional impression.
e. support your job objective statement


Answer: c. have your resume chosen by an automated resume system.

Which of the following characteristics or qualifications should not be listed on a resume?

Which of the following characteristics or qualifications should not be listed on a resume?



a. marital status
b. fluency in a second language
c. special recognitions that relate to the job you want
d. involvement in extracurricular activities
e. memberships in business-related organizations


Answer: a. marital status


Which of the following statements about references for a resume is accurate?

Which of the following statements about references for a resume is accurate?



a. Using a professor's name without permission is acceptable because your professors want you to succeed.
b. The names and addresses of references should appear on the resume.
c. You should include only character references when applying for jobs.
d. Stating that "References are available on request" ensures that you will be contacted before a prospective employer contacts your references.
e. You always should refuse to sign a waiver stating that you give up your right to see the recommendation letter written by any of your references.


Answer: d. Stating that "References are available on request" ensures that you will be contacted before a prospective employer contacts your references

If you have little or no work experience, you should

If you have little or no work experience, you should



a. list the experience section first.
b. show how the skills you developed by participating in volunteer organizations will transfer to the workplace.
c. avoid listing volunteer work because you were not paid for it.
d. create a work experience paragraph, hoping that the reader will not verify its accuracy.
e. do all of these.


Answer: b. show how the skills you developed by participating in volunteer organizations will transfer to the workplace.

Of the following job descriptions on a resume, which does not begin with an action verb?

Of the following job descriptions on a resume, which does not begin with an action verb?



a. Created customer databases with complex queries.
b. Maintained appointment calendars for seven executives.
c. Organized manuscript topics in a logical sequence.
d. Responsible for warehouse inventory.
e. Assisted with the layout of advertisement copies.


Answer: d. Responsible for warehouse inventory.

Identify the correct guideline for composing the content of a resume.

Identify the correct guideline for composing the content of a resume.



a. Write in complete sentences.
b. Choose general, vague words.
c. Use only present tense verbs throughout the resume.
d. Start each description with an action verb.
e. Describe your experience in terms of what you've accomplished, not what will benefit the reader.


Answer: d. Start each description with an action verb.

Your resume should

Your resume should




a. reflect strong communication skills.
b. show how your experience qualified you for the job.
c. indicate increasing responsibility.
d. establish your ability to work well with others.
e. do all of these


Answer: e. do all of these.

The work description, "Supervised the successful installation of a new wireless networking system" is appropriate for a resume because it

The work description, "Supervised the successful installation of a new wireless networking system" is appropriate for a resume because it



a. subordinates a previous work achievement.
b. shows the candidate is innovative and reliable.
c. is concrete and indicates a specific accomplishment.
d. uses action verbs that recruiters seek as keywords.
e. uses the past tense to describe a current job position.


Answer: d. uses action verbs that recruiters seek as keywords.

A resume in chronological format follows all of these guidelines except

A resume in chronological format follows all of these guidelines except



a. it places work experience before education.
b. it uses action words such as conducted and assisted.
c. it provides degree, institution, major, and graduation date.
d. it uses incomplete sentences to emphasize action words.
e. it includes actual names and addresses of references


Answer: a. it places work experience before education.

Which statement regarding the work experience section of a resume is correct?

Which statement regarding the work experience section of a resume is correct?



a. Only a quarter of all resumes are prepared in functional order.
b. Functional resumes emphasize your employment history rather than the skills you've developed.
c. Functional resumes are most appropriate when you have a strong continuing work history.
d. Functional resumes are more appropriate when you are remaining in the same industry.
e. The functional arrangement is more appropriate when you are reentering the work force after a long period of unemployment.


Answer: e. The functional arrangement is more appropriate when you are reentering the work force after a long period of unemployment. pg. 318, functional

Which statement regarding the organizational patterns of a resume is correct?

Which statement regarding the organizational patterns of a resume is correct?



a. Half of all resumes are prepared in chronological order.
b. Chronological resumes organize your experience by type of skills.
c. Chronological resumes are more appropriate when you are moving into an entirely different line of work.
d. Chronological resumes are appropriate when much of your job experience is related to your objective.
e. Chronological resumes emphasize the skills you've developed.


Answer: d. Chronological resumes are appropriate when much of your job experience is related to your objective.

The education section of your resume should not include

The education section of your resume should not include



a. your grade-point average unless it is impressive.
b. your major course of study.
c. the title of your degree.
d. your expected date of graduation.
e. the name and location of your college.


Answer: a. your grade-point average unless it is impressive

If you are a recent college graduate, your resume should

If you are a recent college graduate, your resume should



a. include a lengthy list of your courses.
b. include keywords referring to your education.
c. include an objective referring to your education.
d. show your work experience above your education.
e. show your education before your work background.


Answer: e. show your education before your work background.

What would a recruiter be likely to think about the following job objective? "Challenging position that lets me apply my education and experience and allows for increased responsibilities over time."

What would a recruiter be likely to think about the following job objective? "Challenging position that lets me apply my education and experience and allows for increased responsibilities over time."



a. The objective is too vague to be useful.
b. The objective reveals a lot about the applicant.
c. The objective is specific and personalized.
d. The objective excludes the applicant from many positions.
e. The objective includes suitable keywords.


Answer: a. The objective is too vague to be useful.

Recruiters usually expect to see all of the following on a resume except

Recruiters usually expect to see all of the following on a resume except



a. your job objective.
b. any special skills or talents.
c. your personal references.?
d. the names of previous employers.
e. your college name and date of graduation


Answer: d. the names of previous employers.

Identify the best-stated job objective.

Identify the best-stated job objective.




a. A position that offers both a challenge and an opportunity for growth.
b. A managerial position requiring well-developed communication and administrative skills.
c. A challenging position in a progressive corporation.
d. A responsible position that lets me use my education and experience for increased responsibilities.
e. A position that pays a lot of money and offers advancement opportunities.



Answer: b. A managerial position requiring well-developed communication and administrative skills. 

The identification section of a resume should contain all of the following except

The identification section of a resume should contain all of the following except



a. your name as you normally sign it (with or without your middle name or initial).
b. a telephone number where you can be reached.
c. your home address if you will soon be changing your address.
d. your ethnicity.
e. relevant dates for addresses.


Answer: d. your ethnicity.

When preparing a resume, you should

When preparing a resume, you should



a. use bulleted lists for items such as job responsibilities.
b. use a simple format.
c. use lots of white space.
d. emphasize and subordinate points as needed.
e. do all of these.


Answer: e. do all of these.

If you recently graduated from college and are seeking an entry-level position, your résumé should

If you recently graduated from college and are seeking an entry-level position, your résumé should



a. be one page long unless your circumstances are unusual.
b. be at least two pages long to include your complete job history.
c. emphasize your personal history rather than your education.
d. make strengths out of any minor weaknesses.
e. show that you have the potential to advance to higher levels


Answer: a. be one page long unless your circumstances are unusual.

Your résumé should be designed to

Your résumé should be designed to



a. show your creativity and problem-solving capabilities.
b. focus on your skills, references, and education.
c. help you network to identify open positions.
d. get you hired.
e. get you an interview.


Answer: e. get you an interview.

The most serious résumé error is

The most serious résumé error is




a. a grammatical error.
b. a typographical error.
c. unprofessional appearance.
d. excessive length.
e. failure to describe job functions.


Answer: d. excessive length.

Your initial network might include

Your initial network might include



a. family and friends.
b. professors.
c. former employers.
d. college alumni.
e. all of these


Answer: e. all of these

Research a potential career by

Research a potential career by



a. searching for occupational information.
b. studying demographic trends.
c. studying industry information.
d. seeking the help of professional and personal acquaintances.
e. all of these


Answer: e. all of these

If someone from the audience asks a question that you cannot answer, you should

If someone from the audience asks a question that you cannot answer, you should



a. refer the question to another member of the audience.
b. ask a colleague to answer the question for you.
c. admit that you don't know the answer and promise to have the answer by a specific date.
d. talk about something else to make the individual believe that you know the answer.
e. ignore the question and move on to another person's question.


Answer: c. admit that you don't know the answer and promise to have the answer by a specific date.

During the question-and-answer period of a presentation, you should

During the question-and-answer period of a presentation, you should



a. listen carefully to the question.
b. repeat the question, so the entire audience can hear it.
c. look at the entire audience while answering questions.
d. treat each questioner with the utmost courtesy.
e. do all of these.


Answer: e. do all of these.

One of the best ways to minimize anxiety before or during a presentation is to

One of the best ways to minimize anxiety before or during a presentation is to



a. let the audience know how nervous you are.
b. apologize for not being a great speaker.
c. avoid eye contact with the audience.
d. overprepare by practicing frequently before the presentation.
e. close your eyes while you give the presentation.


Answer: d. overprepare by practicing frequently before the presentation.

To avoid or lessen tension, follow all of these guidelines except:

To avoid or lessen tension, follow all of these guidelines except:



a. Concentrate only on friendly faces.
b. Overprepare.
c. Memorize the first few sentences.
d. Join Toastmasters to improve your speaking skills.
e. Drop your hands to your sides, shake your wrists, and breathe deep


Answer: a. Concentrate only on friendly faces.

Dress code for a presentation includes all of the following except:

Dress code for a presentation includes all of the following except:



a. Dress slightly dressier than the audience.
b. Always wear short sleeves when presenting.
c. The best skirt length for women is mid knee for short women and below the knee for taller women.
d. The tip of a man's tie should hit the middle of his belt buckle.
e. Shoes should be the same color or darker than the skirt or pants.


Answer: b. Always wear short sleeves when presenting. " always wear long sleeves"

If your mind goes blank during a presentation, you should

If your mind goes blank during a presentation, you should



a. keep talking even if you repeat what you've just said.
b. apologize for losing your place.
c. try to tell a joke to take up some time while you figure out where you got lost.
d. start at the beginning of the speech again.
e. excuse yourself to go the restroom to collect your thoughts.


Answer: a. keep talking even if you repeat what you've just said.

If you are speaking after a meal, you should

If you are speaking after a meal, you should



a. eat a lot so that your stomach does not growl.
b. drink as much water as possible so your mouth does not get dry.
c. avoid heavy sauces.
d. have white wine to relax you.
e. do all of these.


Answer: c. avoid heavy sauces.

Practicing the presentation includes all of the following except

Practicing the presentation includes all of the following except



a. simulating the conditions of the meeting room as closely as possible.
b. always standing while practicing.
c. videotaping your rehearsals.
d. speaking in a slightly slower conversational tone.
e. practicing an important presentation at least twice. - \


Answer: e. practicing an important presentation at least twice. - min of 3 runs

Which of the following guidelines should you follow?

Which of the following guidelines should you follow?



a. Speak in a formal tone.
b. Maintain a consistent volume.
c. Speak slightly slower than you normally do in regular conversation
d. Pronounce difficult words as fast as you can to get past them.
e. Speak slower when summarizing points.


Answer: c. Speak slightly slower than you normally do in regular conversation

What can you do to minimize or avoid potential problems during a presentation?

What can you do to minimize or avoid potential problems during a presentation?



a. Number the slides or transparencies sequentially in case you drop them.
b. Keep an extra bulb handy in case the projection bulb burns out
c. Be prepared to give your presentation without the visual aids if necessary.
d. Be sure you know how to use the equipment.
e. all of these


Answer: e. all of these

Which of the following is not good practice when using visual aids?

Which of the following is not good practice when using visual aids?



a. confirm that the equipment works
b. focus equipment
c. make image clearly readable from the farthest seat
d. use a keystoning effect whenever possible
e. avoid walking in front of the projected image


Answer: d. use a keystoning effect whenever possible

When preparing visual aids, you should

When preparing visual aids, you should



a. use about 10 lines of text per visual.
b. use fewer than 41 characters per line.
c. type the text in all capital letters.
d. vary the color scheme throughout the visuals.
e. do all of these.


Answer: b. use fewer than 41 characters per line.

All of the following are true about preparing visual aids except

All of the following are true about preparing visual aids except



a. novice presenters use visuals as a crutch.
b. with visual aids, less is more.
c. take advantage of existing graphics to transfer to the screen as is.
d. avoid too many visual aids.
e. test readability from the back of the room before presenting.


Answer: c. take advantage of existing graphics to transfer to the screen as is.

Which of the following is not a guideline for giving an electronic presentation?

Which of the following is not a guideline for giving an electronic presentation?



a. Turn off screen savers during the presentation.
b. Use sound every chance you can throughout the presentation.
c. Make sure that colors are appropriate and accurate.
d. Use consistent transition effects.
e. Make sure that you are visible during the presentation.


Answer: b. Use sound every chance you can throughout the presentation.


Which of the following is not a characteristic of transparencies?

Which of the following is not a characteristic of transparencies?



a. difficult to produce
b. inexpensive
c. simple to update
d. most frequently used visual aid
e. can be used in lighted rooms


Answer: a. difficult to produce

If you are operating the video camera, one thing you should not do is

If you are operating the video camera, one thing you should not do is



a. brace the camera against your body if you have no tripod.
b. control the noise level in the room.
c. check the camera batteries and have spares on hand.
d. move the camera quickly, with a jerking motion.
e. frame the person in the camera with a one-inch border.


Answer: d. move the camera quickly, with a jerking motion.

When you are the camera operator for a video presentation, you should

When you are the camera operator for a video presentation, you should



a. plan to use all the raw material you shoot for a complete and cohesive presentation.
b. think in terms of what the audience will see, not the raw footage you are shooting.
c. encourage the speaker to move spontaneously and freely in a wide area.
d. keep the camera on the speaker, even when visuals are being discussed.
e. use the zoom and camera movement to emphasize positive aspects of the speaker's talk.


Answer: b. think in terms of what the audience will see, not the raw footage you are shooting.

When rehearsing a team presentation, you should

When rehearsing a team presentation, you should



a. aim your remarks at the highest-ranking person in the audience.
b. refrain from adding to another member's response unless you are mentioning an omission.
c. give feedback tactfully and accept it gracefully.
d. pay attention to your posture to convey confidence and credibility
e. encourage spontaneity in introductions to build rapport.


Answer: c. give feedback tactfully and accept it gracefully.

All of the following will help achieve coherence in a team presentation except

All of the following will help achieve coherence in a team presentation except



a. using a presentation template so visual aids look consistent.
b. defining a technical term every time it is used, to avoid confusion.
c. deciding beforehand on the best tone, format, and organization.
d. deciding in advance how to refer to visual aids—as charts, slides, overheads, or some other word.
e. monitoring the presentation for semantic consistency.


Answer: b. defining a technical term every time it is used, to avoid confusion.

Which of the following behaviors is appropriate when you are being videotaped for a presentation?

Which of the following behaviors is appropriate when you are being videotaped for a presentation?




a. Focus your eyes immediately above the camera.
b. Use many gestures to communicate emotions.
c. Walk a step or two back and forth as if you were on a stage in front of a live audience.
d. Speak louder than you normally would.
e. Look directly into the camera for as long as possible.


Answer: e. Look directly into the camera for as long as possible.

A presentation team coordinator should do all of the following except

A presentation team coordinator should do all of the following except



a. schedule members to share all tasks equally.
b. allow enough time to prepare.
c. tap into each team member's strengths.
d. give public recognition equally regardless of the "podium" time assigned to each.
e. consider time restraints.



Answer: a. schedule members to share all tasks equally.

Identify the correct statement about collaborative presentations.

Identify the correct statement about collaborative presentations.



a. The coordinator should ensure that all group members receive equal "podium time" while making the presentation.
b. Each group member should be involved with all aspects of the presentation, ranging from researching to developing visual aids.
c. As long as individual members practice their sections, a full rehearsal is not necessary.
d. The overall presentation must sound as if it were prepared and given by one individual.
e. Definite breaks should be obvious from speaker to speaker and topic to topic.


Answer: d. The overall presentation must sound as if it were prepared and given by one individual. pg 288, achieving coherence

Which of the following should you keep in mind about humor in presentations?

Which of the following should you keep in mind about humor in presentations?




a. Avoid humor when covering very serious topics.
b. Offensive language and singling out a particular ethnic group are never appropriate.
c. "I heard a funny story the other day" is not an effective lead-in to humorous remarks.
d. Humor is most effective if it comes as a surprise to the audience.
e. all of these


Answer: e. all of these

The ending of your presentation should

The ending of your presentation should



a. summarize the main points of the presentation.
b. include a quotation from a famous person.
c. be "I see that time is running out."
d. avoid conclusions and recommendations because they will bias the reaction of the audience.
e. contain trivial details that the audience is unlikely to remember


Answer: a. summarize the main points of the presentation.


When discussing a proposal that has minor negative points, you should

When discussing a proposal that has minor negative points, you should



a. address the points in detail.
b. discredit the negative points.
c. be prepared to discuss the negative points if questions arise.
d. start with a defensive attitude to prove that your proposal is valid.
e. do all of these.


Answer: c. be prepared to discuss the negative points if questions arise.

A presentation that first mentions unsafe working conditions and how this contributes to high employee turnover, followed by suggested remedies, follows the _____ organizational plan.

A presentation that first mentions unsafe working conditions and how this contributes to high employee turnover, followed by suggested remedies, follows the _____ organizational plan.



a. criteria
b. order of importance
c. direct sequence
d. chronological
e. cause/effect/solution


Answer: e. cause/effect/solution

When planning the opening of your presentation, your aim is to do all of the following except

When planning the opening of your presentation, your aim is to do all of the following except



a. capture audience interest.
b. build rapport with your listeners.
c. make a good first impression on the audience.
d. introduce the topic.
e. make excuses for your lack of time or preparation.


Answer: e. make excuses for your lack of time or preparation.

Which opening sentence weakens your credibility as a speaker?

Which opening sentence weakens your credibility as a speaker?



a. Give us liberty, or give us death.
b. During the next hour, 30 people will die in car crashes.
c. How many people feel tied to their cell phones?
d. I wish I had had more time to prepare for this presentation
e. Today, I'll cover three ways to get the most from your paycheck.


Answer: d. I wish I had had more time to prepare for this presentation


Which of the following is not an effective attention-getter for a business presentation?

Which of the following is not an effective attention-getter for a business presentation?



a. quoting a well-known individual
b. joking about the bad food served before the presentation
c. presenting a hypothetical situation to stimulate thought about the topic
d. stating a startling fact or statistic
e. discussing a personal experience that relates to the topic of the presentation



Answer: b. joking about the bad food served before the presentation


Which of the following is not a recommended guideline for preparing notes for a presentation?

Which of the following is not a recommended guideline for preparing notes for a presentation?



a. Number the pages or index cards.
b. Use large size letters on your note cards.
c. Type the notes in all capital letters for easy reading.
d. Write on only one side of the note card.
e. Consider including notes about emphasis and pauses.


Answer: c. Type the notes in all capital letters for easy reading.

If you believe your listeners are likely to be hostile to you or your message, your presentation will have to

If you believe your listeners are likely to be hostile to you or your message, your presentation will have to



a. include few examples to avoid overwhelming the audience.
b. be more modest, downplaying your credentials.
c. use language that is familiar to the majority of the audience.
d. establish your credibility and possibly quote other experts.
e. use complex terminology to demonstrate your mastery of the material.


Answer: d. establish your credibility and possibly quote other experts.

Knowing your purpose enables you to _____ after you deliver your presentation.

Knowing your purpose enables you to _____ after you deliver your presentation.



a. analyze your audience
b. understand your audience's motivations
c. evaluate the quality of data
d. review the quality of visual aids
e. judge your effectiveness


Answer: e. judge your effectiveness

Ineffective presentations suffer what types of consequences?

Ineffective presentations suffer what types of consequences?



a. inefficient use of time
b. vital information not communicated
c. lost sales
d. waste of financial resources
e. all of these


Answer: e. all of these

Which of the following is NOT true concerning the Japanese concept of Wa?

Which of the following is NOT true concerning the Japanese concept of Wa? 



A) Nearly all corporate activities in Japan encourage Wa among managers and employees.
B) Discussions potentially disruptive to Wa are generally conducted in very formal settings.
C) The potential attractiveness of alternative business decisions are evaluated in terms of their long-term effect on the group's Wa.
D) Entertaining is an important business activity in Japan because it strengthens Wa.
E) The Wa concept involves group loyalty and consensus.


Answer: D) Entertaining is an important business activity in Japan because it strengthens Wa.

How does life in Mexico compare to life in the United States?

How does life in Mexico compare to life in the United States? 



A) It is faster.
B) It is more hectic.
C) It is more punctuality-driven.
D) It is slower.
E) It is more competitive.


Answer: D) It is slower.

Whereas ________ businesses embody individualism, achievement, competition, and informality, ________ businesses stress collectivism, continuity, cooperation, and formality.

Whereas ________ businesses embody individualism, achievement, competition, and informality, ________ businesses stress collectivism, continuity, cooperation, and formality. 



A) Japanese; Mexican
B) Mexican; Japanese
C) Mexican; American
D) American; Mexican
E) Japanese; American


Answer: D) American; Mexican

Which of the following is NOT true regarding European workers and workplaces?

Which of the following is NOT true regarding European workers and workplaces? 



A) Most European workers are unionized.
B) Most European workers enjoy more frequent vacations and holidays than U.S. workers.
C) Guaranteed permanent employment is typically a part of employment contracts in Europe.
D) Many Europeans respond enthusiastically to pay-for-performance, commission salaries, and objective measurement reward systems.
E) Many Europeans find the notion of team spirit difficult to grasp.


Answer: D) Many Europeans respond enthusiastically to pay-for-performance, commission salaries, and objective measurement reward systems.

Joint ventures and partnerships between domestic and foreign firms are

Joint ventures and partnerships between domestic and foreign firms are 



A) falling out of favor.
B) increasingly difficult to engineer.
C) the exception rather than the rule.
D) extremely commonplace.
E) subject to too many regulations to be feasible.


Answer: D) extremely commonplace.

Protectionism involves countries doing all of the following EXCEPT

Protectionism involves countries doing all of the following EXCEPT 



A) levying tariffs against firms outside the country
B) imposing taxes on firms outside the country
C) imposing regulations on firms outside the country
D) restricting imports from firms outside the country
E) liberalizing restrictions on the import of foreign goods


Answer: E) liberalizing restrictions on the import of foreign goods

Which of the following statements is NOT true?

Which of the following statements is NOT true? 



A) America's economy is becoming much less American.
B) A world economy and monetary system are emerging.
C) Corporations in every corner of the globe are taking advantage of the opportunity to obtain customers globally.
D) Markets are shifting slowly and in many cases diverging in tastes, trends, and prices.
E) Innovative transport systems are accelerating the transfer of technology.


Answer: D) Markets are shifting slowly and in many cases diverging in tastes, trends, and prices.

All of the following are potential disadvantages to initiating, continuing, or expanding business across national borders EXCEPT

All of the following are potential disadvantages to initiating, continuing, or expanding business across national borders EXCEPT 



A) Firms confront different social, cultural, and political forces when doing business internationally, which can make communication in the firm difficult.
B) Keeping informed about the number and nature of competitors is more difficult when doing business internationally.
C) Foreign operations can absorb excess capacity, reduce unit costs, and spread economic risks over a wider number of markets.
D) Dealing with two or more monetary systems can complicate international business operations.
E) Foreign operations could be seized by nationalistic forces.


Answer: C) Foreign operations can absorb excess capacity, reduce unit costs, and spread economic risks over a wider number of markets.

A firm's power and prestige in domestic markets may be significantly enhanced if the firm competes globally, ________.

A firm's power and prestige in domestic markets may be significantly enhanced if the firm competes globally, ________. 



A) which can translate into improved negotiating power among important groups
B) though this rarely results in a practical advantage
C) but this can hurt its bargaining power with suppliers and distributors
D) yet this does nothing to improve its position with creditors
E) which can alienate the firm from its domestic creditors, suppliers, and distributors


Answer: A) which can translate into improved negotiating power among important groups

________ can enable firms to learn the technology, culture, and business practices of other people and to make contacts with potential customers, suppliers, creditors, and distributors in foreign countries.

________ can enable firms to learn the technology, culture, and business practices of other people and to make contacts with potential customers, suppliers, creditors, and distributors in foreign countries. 



A) Economies of scale
B) Joint ventures
C) Low-cost production facilities
D) Reduced tariffs
E) Domestic operations


Answer: B) Joint ventures

Which of the following is a potential advantage of conducting international operations?

Which of the following is a potential advantage of conducting international operations? 



A) Competitors in foreign markets may not exist, or competition may be less intense than in domestic markets.
B) Dealing with two or more monetary systems can complicate international business operations.
C) Differing language, culture, and value systems can make communication difficult.
D) Gaining an understanding of regional organizations is difficult but is often required in doing business internationally.
E) All of the above


Answer: A) Competitors in foreign markets may not exist, or competition may be less intense than in domestic markets.

All of the following are potential advantages to initiating, continuing, and/or expanding international operations EXCEPT

All of the following are potential advantages to initiating, continuing, and/or expanding international operations EXCEPT 



A) Firms can gain new customers for their products.
B) Foreign operations can absorb excess capacity, reduce unit costs, and spread economic risks over a wider number of markets.
C) Foreign operations can allow firms to establish low-cost production facilities in locations close to raw materials and/or cheap labor.
D) Foreign operations could be seized by nationalistic factions.
E) Foreign operations may result in reduced tariffs, lower taxes, and favorable political treatment.


Answer: D) Foreign operations could be seized by nationalistic factions.

Multinational corporations face unique and diverse risks, which include all of the following EXCEPT

Multinational corporations face unique and diverse risks, which include all of the following EXCEPT 



A) favorable foreign court interpretations of contracts and agreements
B) currency losses through exchange rate fluctuations
C) social/political disturbances
D) import/export restrictions
E) tariffs


Answer: A) favorable foreign court interpretations of contracts and agreements

The various opportunities and threats that face multinational corporations are almost limitless, and the number and complexity of these factors ________ the number of products and the number of geographic areas served.

The various opportunities and threats that face multinational corporations are almost limitless, and the number and complexity of these factors ________ the number of products and the number of geographic areas served. 



A) decrease dramatically with
B) drastically increase with
C) drop slightly with
D) are constant despite
E) are unaffected by


Answer: B) drastically increase with

The strategic-management process for multinational firms is ________ for purely domestic firms, and the process is ________ for international firms.

The strategic-management process for multinational firms is ________ for purely domestic firms, and the process is ________ for international firms. 



A) conceptually the same as; more simple
B) conceptually the same as; more complex
C) conceptually different than; more simple
D) conceptually different than; more complex
E) conceptually the same; simplistic


Answer: B) conceptually the same as; more complex

Mass communication and high technology have ________ in diverse cultures worldwide.

Mass communication and high technology have ________ in diverse cultures worldwide. 



A) created similar patterns of consumption
B) resulted in highly individualized patterns of consumption
C) rendered patterns of consumption identical
D) had little to no effect on patterns of consumption
E) ignored patterns of consumption


Answer: A) created similar patterns of consumption

Suppose that in your country, close ties between government and business are seen as corrupt, and competition (rather than cooperation) is seen as the best way to achieve social goals. You most likely live in

Suppose that in your country, close ties between government and business are seen as corrupt, and competition (rather than cooperation) is seen as the best way to achieve social goals. You most likely live in



A. France
B. Japan
C. Belgium
D. United Kingdom


Answer: D. United Kingdom

Guanxi is

Guanxi is



A. banned outside of China
B. mutual back-scratching
C. considered bribery inside China
D. b and c but not a


Answer: B. mutual back-scratching

Many companies have embraced CSR because

Many companies have embraced CSR because



A. Social media allows the public to pressure them to do so
B. increasingly stringent laws have required them to do so
C. many find that it is good for business
D. a and c but not b


Answer: D. a and c but not b

Logix Manufacturing is a U.S. firm with a factory in Mexico City. Local leaders in Mexico City ask Logix managers to make contributions to a youth sports organization. Logix provides the league with new equipment and uniforms. Which stance toward social responsibility does Logix most likely have?

Logix Manufacturing is a U.S. firm with a factory in Mexico City. Local leaders in Mexico City ask Logix managers to make contributions to a youth sports organization. Logix provides the league with new equipment and uniforms. Which stance toward social responsibility does Logix most likely have?



A. proactive
B. obstructionist
C. accommodative
D. defensive


Answer: C. accommodative

Jack always likes to place orders with Sam's Supply Company because the company sends him a gift certificate for $100 each holiday season. This is an example of which ethical issue?

Jack always likes to place orders with Sam's Supply Company because the company sends him a gift certificate for $100 each holiday season. This is an example of which ethical issue?



A. conflict of interest
B. honesty
C. confidentiality
D. secrecy


Answer: A. conflict of interest

Three employees of Martin Enterprises have flown to China to meet a potential business partner. The three employees cannot agree about giving a gift to the potential partner. James, an American manager, believes that gift-giving is an ethical violation. Eun Hee, a South Korean manager, and Evan Lee, a Japanese manager, assert that gift-giving would be appropriate. This situation most likely illustrates which of the following statements?

Three employees of Martin Enterprises have flown to China to meet a potential business partner. The three employees cannot agree about giving a gift to the potential partner. James, an American manager, believes that gift-giving is an ethical violation. Eun Hee, a South Korean manager, and Evan Lee, a Japanese manager, assert that gift-giving would be appropriate. This situation most likely illustrates which of the following statements?



A. Personal and business ethics are often rationalized
B. Cultural similarities lead to common ethical beliefs
C. Belonging to a group is important in Asian culture
D. Individuals may not always be consistent with their beliefs


Answer: B. Cultural similarities lead to common ethical beliefs

Brandon, a U.S. manager, is on a business trip in Tokyo meeting with a group of executives. Brandon receives a gift from one of the Japanese executives. What should Brandon most likely do?

Brandon, a U.S. manager, is on a business trip in Tokyo meeting with a group of executives. Brandon receives a gift from one of the Japanese executives. What should Brandon most likely do?



A. verify the gift's cost
B. open the gift in private
C. refuse to accept the gift
D. open the gift in front of the group


Answer: b. open the gift in private

During a business meeting with Japanese executives, Jay, an American manager, uses his hand to make the "OK" signal. The Japanese executives will most likely interpret Jay's hand signal to mean ________.

During a business meeting with Japanese executives, Jay, an American manager, uses his hand to make the "OK" signal. The Japanese executives will most likely interpret Jay's hand signal to mean ________.




A. OK
B. a vulgarity
C. money
D. homosexuality


Answer: C. money

Before finalizing a new advertisement for the Chinese market, Barton Soda assigns one person to translate the advertisement from English to Chinese and another person to translate the translated version back into English. Barton is most likely using ________.

Before finalizing a new advertisement for the Chinese market, Barton Soda assigns one person to translate the advertisement from English to Chinese and another person to translate the translated version back into English. Barton is most likely using ________.



A. translation
B. backtranslation
C. proofreading
D. market pre-testing


Answer: B. backtranslation

Quadro Tires is an MNE with facilities in Australia, Ireland, Canada, and the U.S. Which of the following is the LEAST likely problem that Quadro experiences in global management?

Quadro Tires is an MNE with facilities in Australia, Ireland, Canada, and the U.S. Which of the following is the LEAST likely problem that Quadro experiences in global management?



A. political risks
B. cultural differences
C. language complications
D. supply chain variations


Answer: C. language complications

In a business context, religion _______

In a business context, religion _______



A. is the exclusive means by which a society's members communicate with each other
B. shapes the attitudes its adherents have toward work, consumption, individual responsibility, and planning for the future
C. is the overall framework that determines the roles of individuals within a society, the stratification of the society, and the individuals' mobility within the society
D. stems from deep-seated beliefs about the individual's position in relation to his or her deity, the family, and social hierarchy


Answer: B. shapes the attitudes its adherents have toward work, consumption, individual responsibility, and planning for the future

Skin-whitening products in Asia are an example of

Skin-whitening products in Asia are an example of



A. how laws governing FDI affect products sold
B. how laws governing financial assets affect products sold
C. how attitudes toward social mobility affect products sold
D. how attitudes toward education affect products sold


Answer: C. how attitudes toward social mobility affect products sold

Which of the following is not a component of social structure?

Which of the following is not a component of social structure?



A. individual roles
B. stratification of society
C. individual mobility within society
D. societal dress codes within regions


Answer: D. societal dress codes within regions

APO Manufacturing is a U.S. based firm that manufactures electronic equipment. The firm conducts business with a Japanese electronics firm, and a dispute has arisen between the two firms regarding intellectual property rights. APO management plans to use arbitration to resolve the problem. Which of the following best supports this decision?

APO Manufacturing is a U.S. based firm that manufactures electronic equipment. The firm conducts business with a Japanese electronics firm, and a dispute has arisen between the two firms regarding intellectual property rights. APO management plans to use arbitration to resolve the problem. Which of the following best supports this decision?



A. APO's legal department is knowledgeable in global patent laws.
B. APO's legal department expects the principle of comity to apply.
C. APO needs to settle the dispute quickly and inexpensively.
D. APO expects to have record profits during the next year.


Answer: C. APO needs to settle the dispute quickly and inexpensively.

_______ is the risk associated with the potential for the employees or operations of the firm to be threatened by changes in laws, environmental standards, tax codes, and terrorism.

_______ is the risk associated with the potential for the employees or operations of the firm to be threatened by changes in laws, environmental standards, tax codes, and terrorism.



A. Transfer risk
B. Ownership risk
C. Operating risk
D. Exchange rate risk


Answer: C. Operating risk

Dawson Enterprises, a U.S. firm, conducts business in Saudi Arabia. The MNE recently experienced a business dispute with a local firm and was forced to meet the demands of the local firm without going through due process. Dawson's experience most likely occurred because Saudi Arabia relies on ________.

Dawson Enterprises, a U.S. firm, conducts business in Saudi Arabia. The MNE recently experienced a business dispute with a local firm and was forced to meet the demands of the local firm without going through due process. Dawson's experience most likely occurred because Saudi Arabia relies on ________.



A. civil law
B. common law
C. religious law
D. bureaucratic law


Answer: C. religious law

Civil law is primarily based on ________.

Civil law is primarily based on ________.



A. actions taken by local governments
B. the cumulative wisdom of judges' decisions on individual cases through history
C. a codification of what is and is not permissible
D.the officially established rules governing the faith and practice of a particular religion


Answer: C. a codification of what is and is not permissible

Which of the following can be found in China today?

Which of the following can be found in China today?



A. Human rights violations and strong economic growth
B. Human rights violations and weak economic growth
C. A totally free press and large FDI inflows
D. A totally free press and small FDI inflows


Answer: A. Human rights violations and strong economic growth

Japan's "lost decade" occurred because _____

Japan's "lost decade" occurred because _____



A. A public funding bubble burst
B. Several keiretsu went bankrupt
C. A real estate and stock bubble burst
D. Citizens began migrating to the US


Answer: C. A real estate and stock bubble burst

The _____ was created in _____.

The _____ was created in _____.



A. European Coal and Steel Community; 1957
B. European Parliament; 1973
C. European Union; 1993
D. Euro; 2000


Answer: C. European Union; 1993

The most influential members of the EU are

The most influential members of the EU are



A. France, Germany, Italy
B. France, Germany, United Kingdom
C. Italy, Spain, United Kingdom
D. Germany, Greece, Italy


Answer: B. France, Germany, United Kingdom

All of the following are part of GDP EXCEPT

All of the following are part of GDP EXCEPT



A. Purchase of a used car
B. Cost of financing a loan
C. Purchase of a new car
D. Imputed rent on a 10-year-old home


Answer: A. Purchase of a used car


Suppose you live in Country A, where everyone begins the year with the same income. Over the course of the year, your income rises by $1,000, but everyone else's rises by $500. You have experienced

Suppose you live in Country A, where everyone begins the year with the same income. Over the course of the year, your income rises by $1,000, but everyone else's rises by $500. You have experienced




A. An increase in absolutely economic mobility but a decrease in relative economic mobility
B. A decrease in absolute economic mobility but an increase relative economic mobility
C. An increase in absolute and relative economic mobility
D. A decrease in absolute and relative economic mobility


Answer: C. An increase in absolute and relative economic mobility

Between 1970 and 2009, the US share of the world's GDP

Between 1970 and 2009, the US share of the world's GDP



A. Became larger than the European Union's
B. Became larger than the rest of the world's
C. Became smaller than the European Union's
D. Became larger than Japan's


Answer: C. Became smaller than the European Union's

Which of the following is the LEAST likely reason that firms globalize?

Which of the following is the LEAST likely reason that firms globalize?



A. expanding into new markets
B. acquiring low-cost resources
C. leveraging core competencies
D. competing for critical workers


Answer: D. competing for critical workers

During the Cold War, the Second World consisted of

During the Cold War, the Second World consisted of



A. The Soviet Union and its allies
B. The European Community
C. The Asia-Pacific Economic Cooperation members
D. Former European colonies in Africa


Answer: A. The Soviet Union and its allies

The WTO was created in

The WTO was created in



A. 1995 and added intellectual property and dispute-settlement mechanisms
B. 1995 and added intellectual property and non-tariff barrier reductions
C. 1980 and added intellectual property and dispute-settlement mechanisms
D. 1980 and added intellectual property and non-tariff barrier reductions


Answer: A. 1995 and added intellectual property and dispute-settlement mechanisms

Company X's products have become so popular that almost 90% of people in its country use them. It decides to move abroad most likely because

Company X's products have become so popular that almost 90% of people in its country use them. It decides to move abroad most likely because



A. It needs to keep a rival from making inroads in a foreign market
B. Its domestic markets have become saturated
C. It believes it has a strength it can use abroad to reap more profits
D. It needs to acquire resources unavailable in the domestic market


Answer: B. Its domestic markets have become saturated

Why do smaller nations tend to be more globalized than larger nations?

Why do smaller nations tend to be more globalized than larger nations?



A. Larger nations force them to become more politically and economically integrated
B. They are surrounded by more nations/cultures, forcing them to adapt more easily
C. It is the only way leaders of small nations can have more influence than large nations
D. They previously failed to join each other to create a strategic national alliance


Answer: B. They are surrounded by more nations/cultures, forcing them to adapt more easily

Globalization is:

Globalization is:



A. The statewide economic, social, technological, cultural, and political integration among individuals, groups of people, companies, and counties
B. The national economic, social, technological, cultural, and political integration among individuals, groups of people, companies, and schools
C. The regional economic, social, technological, cultural, and political integration among individuals, groups of people, companies, and nations
D. The worldwide economic, social, technological, cultural, and political integration among individuals, groups of people, companies, and nations


Answer: D. The worldwide economic, social, technological, cultural, and political integration among individuals, groups of people, companies, and nations

Subscribe to: Posts (Atom)